Hayate Elegant — Local services in Douglasville

This was a terrible shopping experience!! The manager is the worst!! She rushed my daughter out of the dressing room before she was done. We were actually trying to buy a dress. I was at the register with my card in my hand but we wanted to make sure the dress looked good!! Since there was another customer waiting, I told her we would be back and she actually put the dress back on the mannequin!!!!! So when we came back to purchase the dress she said it was too much to take it back down!! She wasn't even doing anything when we walked back in!!!! I will never go back in that store!!!! I can't shop anywhere that doesn't appreciate the customer. There was no reason for that!!!! I'm still in...

I am not sure who gave this business 4 stars. I assuming the 4 stars are posted from friends and family to boost the ratings of this store. I walk in and walk back out because of the lack of customer service. The quality of the cloths were poor and not worth the price tag AT ALL! I also noticed the two ladies leaning over the counter on their phones and they did not speak but looked at me. No greeting what so ever!!! I walk straight out. I took it a little bit further and asked a stranger have they been in the store and what did they think. The stranger told me that the quality of the cloths was poor and people that work there were rude. That was my...

BUYER BEWARE!!! DO NOT SHOP HERE!!! This store does not honor their return/exchange policy and make up policies (on the spot) to their benefit! The employee shared one policy via the phone and didn’t uphold it in person. She wouldn’t even provide a store credit for an exchange.

At this point, it isn’t about the money but principle. She has lost customers (my daughters and I) which is a shame for a business that I barely see have customers.

I will shout this from the mountaintop and to anyone in the area who considers shopping here. Find a boutique with morals, ethics, and customer focus that extend beyond the purchasing...