Cinnabon — Restaurant in Douglasville

Avoid the Arbor Place Cinnabon at all costs.

When I ordered the food for my family and I, the servers were trying to rush us along and kept interrupting me in the middle of my order. There was no line behind us. The food was stale and kind of tasteless and the coffee was watery and nasty tasting. Even worse was the attitude of the man and woman selling and serving the food. The man couldn't work the machine, and when the receipt didn't print out from the first order, he demanded that I pay for the second one saying that it didn't go through. Only after I paid, a second time, did my bank account tell me that the 1st order had indeed gone through and the man was incorrect, so I ended up paying over $50 for some very subpar and stale food. When I showed them the first payment had gone through, they brushed me off and said that the money would be returned the next day. It was never returned. They were adamant about this and refused to pay me my refund on the spot. I wish I had read other peoples reviews. Terrible service, roaches, stale/poor quality food, the list goes on... I will never go to this cinnabon again. I'd rather burn extra fuel in my vehicle and drive all the way to Woodstock just for the vastly more pleasant experience there. Avoid the Arbor Place Cinnabon...

This bakery is a dessert staple for me and my eldest sister. Anytime we need to ameliorate our sweet tooth, Cinnabon’s Classic Roll never dissatisfies us. The cinnamon rolls are often fresh from the oven and are significantly large, drenched in a fantastic amount of cream cheese icing, and warm inclined for your eating pleasure. It's hard not to rot your teeth out with these treats!

I also purchased their Flavored Cold Brew in Vanilla. I am not a coffee drinker but I wanted to try the beverage out of curiousness and the premium, high-quality Arabica flavor was delicious. The coffee was surging with so much sweetness— that certainly wasn't overwhelming— I didn't have to use the sugar packets I was given. Might I add that their sugar is good as well? Oftentimes brewers offer lazy, low-grade sugar that leaves an unpleasant aftertaste in teas and other brews, but Cinnabon does not!

I periodically order from their third-party outlet and the wait time is relatively long though I am assuming that is because they're baking the goods to provide as much value as possible to their customers. Across the board, they have a lot of terrific confections and if you, friends, or family want something to enjoy after dinner, try this place and I ensure you will not be...

Whenever I come here, it’s a hit or miss but last time I came I tried to use a coupon from my account. It clearly said to scan it as it had a QR code but the lady refused to, firstly stating that there is no coupon on my account, then wrongly stating I had to have $10 worth of items. After explaining and showing the details of the coupon, she stood on insisting that her system shows the coupon wrong and it must be at least $10 worth of items and no one can fix the problem. All she had to simply do was scan the QR code as the only way to redeem it was by scanning it. Y’all gotta teach the employees the different ways of applying the account coupons. In the end, I just walked away without even getting anything just because of the...