USA Custom Gear — Local services in Douglasville

They tell you its a 10 day turnaround for custom T-shirts but it really takes close to 2 times that long. The art guy Joe throws together a design that in no way, shape or form resembles what you asked for. Then, you have to "hold his hand" and explain each and every detail slowly, making sure that he understands and each revision is done to your specification. Otherwise, you're going to end up with shirts you hate. I like my 48 shirts for $8+ each but didn't like what I had to go through to get them. Workers are kind of rude via emails and blame their long turnaround times on the customers changing or adding to the artwork. If they just had an art dept that listened to customers needs and wants, they'd have less changes and faster production. I was told my shirts would be done "thursday or friday" but they weren't done until the following monday. Classic "over promise & underdeliver". I will not go here again.

EDIT: When I was told thursday or friday delivery and the shirts aren't done until the following Monday, that's not 1 day late... to me, that's 4 days thurs-fri-sat-sun-mon. I made the mistake of mentioning that I absolutely needed the shirts by the 23rd so instead of shooting for the advertised 10 day turnaround, y'all just delivered them on the last possible day, the 22nd. I don't get how reviewers say they got shirts made in one day or even a few days?

I was pretty specific in my original email about what I wanted. Joe threw a design together that didn't even include a picture of MY tinyhouse. See the pics of the original design and the design we finally ended up with. They look nothing alike. He used a stock photo of a random tinyhouse that looked NOTHING like mine. He didn't cartoon-ize the photo or use the balloon font. Nothing was even close to what I specified in my original email. So, yes there were many changes from the...

I couldn’t be happier with my experience working with Joe at USA Custom Gear! He created the most amazing custom Disney Halloween t-shirts for me, and they turned out even better than I imagined. Joe's attention to detail, creativity, and dedication to quality truly set him apart.

From the very beginning, he made the process so easy and enjoyable. I was struggling with fining a company that could use my own image and also do it justice. He listened carefully to my ideas, offered helpful suggestions, and not only made sure the designs captured the perfect mix of Disney magic and Halloween fun, but also enhanced my vision. The final products were vibrant, perfectly printed, and made with high-quality materials.

What impressed me most was Joe’s professionalism and passion for his work. He kept me updated throughout the entire process and ensured the shirts were completed on time. Everyone who sees the shirts comments on how incredible they are! In addition,

If you’re looking for top-notch custom gear, Joe at USA Custom Gear is the person to go to. I’ll definitely be returning for more custom creations in the future. Thank you, Joe, for helping make my Disney Halloween extra special!

Joe, please accept my sincerest apologies for the delay in getting this review. I have been traveling since Disney and just getting some downtime. Happy Holidays and I wish you a very...

I had the best experience working with US Custom Gear for my graduation! They designed my custom graduation T-shirts and also created heat press designs for my gift bags—and everything came out absolutely perfect. The quality was excellent, the designs were exactly what I envisioned, and the turnaround time was quick and stress-free.

I especially want to give high praise to Joe, who handled my order from start to finish with outstanding professionalism and care. He listened to my ideas, made helpful suggestions, and kept me updated throughout the entire process. Thanks to his attention to detail and commitment to making sure everything was just right, my graduation gifts turned out better than I could have imagined.

US Custom Gear truly delivered beyond expectations, and Joe made the experience enjoyable and seamless. I’ll definitely be coming back for future events, and I highly recommend them to anyone looking for high-quality custom gear and excellent service!

I purchased a total of 12 shirts, each customized with different family roles, and they even created special ones for my twin nephews! Although I didn’t get a good group picture of us all wearing them, the design was absolutely flawless. The entire shopping experience was smooth, enjoyable, and unlike any other. I highly recommend this place for all your custom...