Sound Scape — Local services in Downey

I ordered a component speaker install through Amazon.

At first, I didn't get contact back within 1 business day (which is what was written on the Amazon page), so on the 2nd day I decided to stop by in person. When I arrived, I spoke with John, who told me that he called me just a little while ago. Sure enough, John called me while I was driving (though I was unable to pick up the call at the wheel) - I just didn't know whose number it was at the time.

I drove to Downey from Irvine, and John was very accommodating. He said that as soon he was done working on an install for the car he was working on, which he estimated would be roughly 45 minutes, he'd install the speakers into my car and call me once it was done. Never having set foot in Downey, he also directed me to the local mall to have a fun time in the meantime. From the time that I left the building, to the time that I came back after his call, a little over 2 hours went by - including the 45 minutes that weren't related to the install I purchased, leaving roughly 1:15 to 1:30 involving the work on my car. I was pleasantly surprised!

When I got back, John was very helpful in explaining all the aspects behind my new speakers vs. my old ones, and demonstrated that he was very knowledgeable with the expert advice he related to me when I asked him about a stereo and an amplifier and what effect it would have on my sound quality. At no point during any of our interactions did I feel like I was being pressured to purchase any product or additional service. John was straightforward, prompt, and extremely helpful (along with having a wonderfully friendly and cheery character).

Best Buy's installation bay had quoted me $100 for EACH pair of speakers, on top of a material fee and the costs of harnesses, for a total of roughly $235-240. Geez! SoundScape charged a flat $100 component installation for BOTH the front and rear pairs of speakers! The new speakers sound absolutely fantastic and I can't see anything at all indicating that work had been done on my car.

I recommend this shop to anyone who wants quality service from knowledgeable staff at great prices. SoundScape and John have equally earned my business, and I will gladly be driving all the way up to Downey every time I need help with anything car...

I was looking for an apple car play stereo for my 2014 Honda Civic. As I did my search and read my reviews I noticed this place called Sound Scape in Downey, CA.

When I called the first time and spoke with John he provided the most honest, genuine, customer service, and patience attitude towards me when it came to asking 100 questions on the product, pricing, and financial options he provided. Not once did he come off as a pushy sale guy and not once did he try to sell me things I did not need, which to me is a major plus because some places I went to see and called would try so hard to get me to upgrade things I didn't need to upgrade.

I called a few more times before making my appointment with John and sound scape and each time he was just an overall, honest and genuine person and after my third time calling I just decided to go with him and make my appointment for this Saturday 2/22/2020. He gave me reassurance that the product had a one year warranty and he gave me reassurance about his life time warranty on his installation, that made me so happy.

Keep in mind I know nothing about cars except for what I research and even then its a scary situation when it comes to people installing things into your car. I love that they took their time when it came to installations and I love that John took the time to really show me how to work with my product. I love that they didn't leave a bunch of wires sticking around and I loved that in the end I am enjoying my new apple car play.

Overall, if you are looking for a new audio system for your car Sound Scape and John is the best place to go too and I would totally recommend this place to anyone I know that is looking to upgrade their cars. Thank you John for being a very honest, genuine, and patient man towards people like me who ask a lot of questions and have a lot of doubts about things. You make things very easy and...

Due to a car accident last year, I was looking to have a dash cam installed in my new car. I found Sound Scapes and decided to stop by. John (the owner) was there and I explained that I was looking for a hard wired install and he offered to do it that day. Unfortunately I was unable to leave the car and had to return at a later date. He was very flexible with scheduling. The work done was great.

Fast forward to now. I had a sensor issue and the dealer tried to blame the hardwired dashcam. I took the car back and John showed and explained how it would not affect the sensor. He disconnected the camera on site so I could take it back to the dealership. Once the faulty sensor was replaced, I came back to have the hardwire swapped out with just a run to the USB in the center console just so I don't have to deal with the dealership excuses in the future.

In the end, the workmanship is fantastic. The pricing is great. To top it off, the customer service was amazing. Thank you John, I will definitely be back and recommend your...