Up North the Good Life — Local services in Duluth

I have two boys (13 &16) who are very well behaved and have been complemented by numerous, including store clerks, for their manors and how polite they were. As we were in Up North during our vacation, they had souvenir money to spend and we're looking around. They like walking sticks and were looking at the ones that they had available. They both had a walking stick with them that they had purchased at other locations but as they were looking at others available in the store one of the older ladies working told them that they could not look at them because they could not tell which on was theirs and which ones were the stores. Had she asked we could have shown her that the boys had already personalized their sticks. She could have politely asked if she could help them or asked if they could not pull the sticks in and out if that is what she wanted. Instead she decided to be rude and mean to them to the point that they left the store with hirt feelings. My wife went back into to confront her and let her know that she did not appreciate her talking to my boys that way and that they were doing nothing wrong. The worker told her that they should not have been in the store as this was not a baby sitting service. Obviously they don't like kids of any age and do not want them in the store whether or not they have money to spend. I highly suggest avoiding this store ESPECIALLY if you have kids or teens. They are very rude and have no idea of what common courtesy is...

At the beginning of August I was in town visiting my family (I live in Georgia). I was really excited when I found this super cute hoodie. When we got back to Rochester I went to put it in the wash & realized that they had used the wrong pre-treatment before they printed the Duluth art work on it. It’s permanently stained. I help my girlfriend run her apparel company so I know that this is the problem. If you look at the picture you can see the light square stain. I have tried reaching out via their email & phone number but it’s been disconnected & no...

Had short stopover in Duluth recently and needed sweatshirts for myself and grandson. Found the perfect shirts on the store's clearance racks outside the store (2 for $25.99). My grandson's fit great but mine was too small. I returned to the store within the hour, found another sweatshirt on the clearance rack, and took it into the store to exchange. The very friendly female clerk happily exchanged the shirts without hesitation. Very pleased with my purchases and with Up North...