AutoZone Auto Parts — Local services in Dundee Township

My check engine light came on last week and my son said to go to Autozone and they will use there diagnostic machine on my car for free to see what the code/codes are. Hmmm I thought....for free; nothing is free nowadays. So I headed for Autozone in Carpentersville on Kennedy Dr. There were 2 young men at the counter, one of the phone and one who greeted us right away. His name is Shawn H; he was quick to greet us and asked how he could help us that day. I told him my check engine light came and he grabbed the tool and followed me out to my car to hook the device on. Shawn showed us the codes and went inside to print them out. We thanked him and were by my car when he came back out and offered to try another machine to make sure the codes were the same. He tested it again and this time another code came up. I was so grateful he took the time to come back out and test the car again. He was so polite and patient with all the questions I had. I was surprised when he said he had only been working a few weeks. I wish him the best and hope you will take notice on this young employee and his potential. Thank you Shawn H!!! Sharly...

I cannot not make this up.. Get rid of the myth that when it comes to cars, men get over on women. I walked in AutoZone in Carpentersville, IL and immediately was greeted, was asked what I needed, very pleasant approach, knowledgeable, gave suggestions, taught me how to use a tool and advice on how to do my own tune up. This is all because of JOSE C. (Store manager). You wouldn’t know it, because he’s more humble than most. This man knows his stuff and how to treat not only a girl who needed assistance, but people. He treated everyone that came in after me the same exact way. I could not believe this you guys. ⭐️⭐️⭐️⭐️⭐️ customer service. We need more like this guy in the world. Thanks for making my day Jose. You...

I went into this location to buy all new wipers, front and back and was helped by Curtis who not only helped me choose the right sizes but then very kindly installed them for me as well. He was very knowledgeable about the different choices, explained a few things to me about their differences, and was very nice, polite and helpful. I spoke with him concerning an icing problem I have around my wipers due to the car design and he told me about a product made just for that problem. I purchased it and it worked very well. Thank you and kudos to Curtis, for great customer service, and a great...