Walgreens — Local services in Dundee Township

I have had 5 bad experiences with this pharmacy. They mis counted my medication on 2 separate occasions. Then they call to tell you prescription is ready only to get there and it's not ready. Today I dropped a prescription off at 2:00 pm. They said it would be ready by 2:45. I go to pickup my prescription and they say I don't have one but my daughter does. I open the bag and MY prescription is in My daughter's name. I immediately pulled back around and asked to see the prescription paper. The rude guy at the window told me he couldn't let me see it because it was already filled. I told them I wanted a copy of it because they filled it under the wrong name and billed the wrong insurance. When I told this guy that again they messed up a prescription he asked me then why do I still come to them. I then told him I wanted a manager because I was reporting him. He told me to be free to complain and leave his drive through. I then called for the store manager and told him what happened. After giving the store manager the bottle, he tells me that now the pharmacy is saying there are 5 pills missing. I told him I just pulled in a circle when I saw the wrong name on the bottle. He then tells me there is nothing he can do about it and gives me my handwritten prescription back and told me to try to get it filled elsewhere. I never opened the bottle or assumed that they would do anything other than change the label so why would any be missing? Again someone must have miscounted the pills. The have the WORST customer service I have ever seen in over 30yrs of using...

This place deserves a zero star! Over the last several years and more so now there have been numerous techs, pharmacists, and each time they get more ignorant and not very knowledgeable to yout health issues and they certainly do not care. Everything is call after call, wrong medication that could cost someone's life. People are given medication for epilepsy, STROKES , MLD, if they know what any of that means. Lupus, copd, MS, but what's not a acceptable is when they will not fill your meds. They are like the government, they dont care if the person is with hot the meds and what can happen to them. I lived up north and worked at a Walgreens and I can tell you they had the best pharmacist. Techs were amazing, and all of the staff were more knowledgeable than these people. They always have to " I will call the dr to clarify " bullzhit..you Ted flag everyone. I was in healthcare for over 20 years. Duhh! Oxymorons. WALGREENS BETTER GET TRAINED IN HOW TO TREAT PEOPLE, WITH MORE RESPECT. THEY NEED TRAINING 101 AGAIN..THEY HAVE BOOKS FOR DUMMIES. READ THEM!! This place is epic fall. Shut this Walgreens down ppl are better off going to Walmart for heavens sake. You really should read the comments and learn from it. The managers should really be ashamed of themselves. But they dont n could care less . CVS, target, Walmart, osco way more courteous than Walgreens will be. Drs and clinics even hospitals talk about how bad Walgreens really is and hates to hear from them as they are the drs and higher up than...

Pharmacy is TERRIBLE! Horrible customer service. They refused to take me 2 mins after 5 just to pick up my dads prescription. Okay fine. Then the guy on the phone reassured me that the location on Larkin would be able to transfer all My prescriptions over. I called the Larkin location and the one medication we needed most could not be transferred. The guy at the pharmacy clearly said EVERYTHING could be transferred. He failed to mention that there were some exceptions. Either he didn’t know what he was talking about or was in a hurry to leave work but failed to do his job well. Unfortunately, the medication we needed most was the one they can’t transfer and my family will just have to figure it out tonight. Pharmacy please make sure to have knowledgeable staff working in your pharmacies. Clearly a customer’s health is nothing to be...