Lane Bryant — Local services in Dundee Township

Do not shop here if you want any help! I’m not a big brick and mortar store shopper but I have an event that I was unsure for what I should wear so I went to the Algonquin location, big mistake. I heard someone say “hello” but didn’t see anyone. I picked out a few things to try on, passed a women putting away stock , never acknowledged me. After 4 trips to the fitting room I picked a couple tops to purchase. I went to the front counter were 3 women were talking about the work schedule… I was there for 90 seconds before they even acknowledged me. I would have just walked out but I really needed something for my out of town trip. I could have easily spent a lot of money if someone had helped me with then” look” I was...

Poor customer service. Was denied the use of a bathroom, when I clearly needed to use one. The sales person was rude. I suppose I could have peed on the sales floor or even in the changing room. In the sales person's eyes it must be less trouble to clean that mess up, rather than let a customer use the facilities. Instead I took my money elsewhere. And do not plan on returning to that store any time soon. And will think twice before shopping lane...

I had such a great experience when I went to this location on 6/28/20. The store was set up with 6 foot distancing floor stickers and the associate fully wiped down the counter between customers. Everyone was helpful and friendly. I had to return and exchange some items that I had ordered online and it took quite a bit of work to process everything. I highly recommend...