So far my experience is so-so. First time I went, there were a few things that looked decent and was decently priced. However, I saw on Facebook that they had a trench drain system and advertised as a 5 pack new in box. On the box it's advertised as a 5 pack and a price comparison for the 5 pack at Home Depot. On the receipt it also shows as a 5 pack. However,.... They have a photo on the box (printed photo) showing 4 pieces. Upon opening the box, there were in fact 4 pieces of trench drain and only 2 end caps (there should be end caps for each drain). It would be fine if it wasn't deceitful. Price comparison should have been for the 4 pack from Home Depot. Box came taped up. I'm sure an associate would have opened up the box however it came and could have distinguished if anything were missing and how many pieces. Kind of disappointed that I feel like I...
Read moreCaution! Caution! Products are returns & may not have all parts or work!! Bought a Kohler toilet seat that did not include key parts or instructions. Seat hinge came apart & caused someone to slip off & bruise arm & shoulder. Injury could have been much worse. Spoke to Kohler & determined key retainer was missing & should have never been sold. They provided new parts & said they were referring retailer to their legal dept for cease & desist sales order. Do not assume products are safe or complete. Use extreme caution or avoid this...
Read moreVisited the store for the first time and at first glance I was thinking, just another discount store but I could not have been more surprised and pleased as I looked around. I went in for tools and walked out with brand new tools 60% off the price at the big box store down the streets. But the best part was the customer service. The employees were genuinely kind and friendly. So refreshing. I will gladly spend...
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