Employees are super friendly, which is something that is of importance to me when choosing a dispensary. The only other place I feel welcomed and at home are Curaleaf and Surterra in Ocala. Every Trulieve I’ve been to had awful customer service, they were just rushing people in and out, no eye contact, still waited 25min for 2 cartridges, so Rise is a very welcoming place with a great atmosphere. As for the products, they are equally as amazing. I’ve gotten a variety of things from this store since they opened and I’ve always been very satisfied with my orders, have had no issues at all. Alicia was super sweet and even asked if I needed to get a battery with my 3 cartridges. I actually meant to ask if I could add one to my order when I got there but of course I totally forgot, so if it weren’t for her I would’ve had to go back out to get one. Highly recommend.
It’s 6 months later and I’d just like to add that Amber is super sweet and always so attentive, offering deals and making sure I’m not missing anything I may need for my order. Great place, always feel comfortable...
Read moreI have been so excited for this Rise location to open in Dunnellon. They have only been open 3 days and I can tell that this is going to be my Premier location. From the moment I walked in today, I was greeted with a friendly and competent face. I was checked in quickly and efficiently and kindly invited to enjoy the store and use the kiosk for my order. The kiosk was very user-friendly, and I was able to get my order in with ease. As soon as I was done at the kiosk, Hunter invited me over to the counter to review my order, get paid and take away my goods. Hunter was the highlight of my visit, though. She was friendly, inviting, knowledgeable, and just a joy to interact with. It’s hard to find people like her and customer service and so kudos to this location for recognizing it in her. It’s really nice to find people in the cannabis industry that are excited about the plant, excited to share it with you and teach you how to use it properly and so good job to Rise for hiring the right face to represent you. Major bonus points that I walked away with a Dogwalkers dog toy...
Read moreThis is a really nice store. The kiosk was easy to use and get my order in with help thanks from Brody! He helped me navigate the process and as a new customer he was knowledgeable and answered my questions and then Carissa was great! Continued the good energy and got me checked out and using my discounts for my purchase 🙂 helped with a recommendation and made sure I got everything in my order I was wanting. I look forward to my next purchase. The products are great and I’m happy with the prices 🙂 it would always nice to have them cheaper but here they give you 30% for your first visit and they offer discounts for seniors and veterans so I’ll be coming back again. Great experience.
Recent visits continue to hold up and staff, such as Alicia, not only was able to help modify my order on the spot but fill in an item that I was hoping for that I didn't see stoked on the website so whether your order is online or in person the staff continue to be so amazing! Wanted to add...
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