I’m a fussy person when posting a product or business review but Josh, the new owner of this business for the past year gets easily 5 stars! In the decades that I have done business at Glastonbury vacuums the previous owner was super and Josh is is at a minimum equal. Went into purchase, a new vacuum and josh took all the time needed to explain the advancements in vacuum cleaners during the years since I last purchased one. He carefully assessed my needs and provided guidance as to what he felt would be best for me. No pressure at any time and extremely knowledgeable. I couldn’t be more pleased. He demonstrated the products as well. His prices are very fair, and he does so much more with Service and supplies for everything he sells. He stands behind everything he selves and goes out of his way to please you. Glastonbury vacuums gets my highest rating and is superior in every way. And no, I am not related to Josh...
Read moreIt is so great to know there are businesses that still place the customer in high regard and are retreated with respect and professionalism. That's my first criteria before hiring someone for a job or repair I need handled in my home. Anthony has been a delight and expert resource to me. He not only is knowledgeable in this area but he has kept me apprised every step of the process for tuning up my Electrolux vacuum cleaner, while even offering a loaner to me as necessary. Skilled, Fair Prices and FANTASTIC CUSTOMER SERVICE - what more could you ask! And, I am always supportive to the smaller, locally-owned businesses who contribute to our communities. You're not dealing with a clerk-mentality but rather a responsible and professional who takes pride in their work and reputation to deliver a great product and service. I highly recommend Glastonbury Vacuum for...
Read moreWe had a lightning strike that disabled our central vacuum. The company that originally installed the vacuum was no longer in business. We saw the good reviews on google and decided to give them a try. We were met in the Glastonbury store by Anthony. He was very helpful and we opted to have Joshua (owner) come to our house for an evaluation. Joshua arrived on time and provided great customer service. He explained our options in a way that we understood. We selected the replacement option. Joshua brought the unit same day and installed it, since had it in his inventory. Our old unit had been discontinued. He provided Cental Vac training 101 to us, so we knew how to change filters and attach the hoses. He was very patient and friendly. Excellent customer service. He will be our go to if needed in the future and...
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