We received a cooler for our wedding but wanted to exchange it for a different color. We brought it to the store unused and still in the yeti box. Not only did they refuse to let us exchange it for a different color, but the manager was extremely short(bordering on rude) and did not offer to help us find a solution. Didn't even have the courtesy to apologize if the decision was indeed out of their hands. This experience really soured my opinion of Yeti, who I had previously recommended to...
Read moreThe employee(s) helped me greatly today (09/16/2025). They were knowledgeable about the product and how to use it. Got me exactly what I needed. Were great to chat with, even though I wanted to be more in and out. I had a lot on my agenda that day. Looking forward to a driving trip, from Minnesota to Florida, back again to Minnesota, with my Yeti Tundra cooler and ice packs. Keeping my food and drinks, well cool. Using it as a impromptu seat along the way, and many more years to come...
Read moreThe store itself is nice but had a moderately frustrating experience with the service. I had gotten my husband a gift from here and the previous cashier sent me an e-receipt, he wanted to exchange the items and when providing the e-receipt the team members did not accept it, stating he needed the original credit card (which he didn’t have) 🙄🙄 Yeti - what’s the point of an e-receipt if we’re not able to use it?? Please make our...
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