A Disappointing Brunch Experience
I'd always heard so much about The Original Pancake House, and during my visit to Minnesota, I finally decided to give it a try for brunch. Unfortunately, what I anticipated to be a delightful meal turned into a truly aggravating experience. We waited over 40 minutes in line, only to be given a booth right next to the kitchen door. The constant traffic of waitstaff and the overwhelming kitchen smells made it an incredibly unpleasant spot. When we asked to move, our waitress informed us that other tables were reserved for different servers. If we wanted a different booth, we'd have to wait another 20 minutes. We decided to wait, hoping for a better spot. Instead, they escorted us to a table literally right by the front door. The hostess's attitude made it clear it was a "take it or leave it" situation. After waiting nearly an hour combined, we still didn't have the booth we'd requested. She clearly got annoyed and walked away, leaving us stranded. We had to flag down another waiter, who, thankfully, was much more accommodating and finally got us a suitable table. The ordeal didn't end there. After we finished eating, we waited another 30 minutes for our waitress to cash us out. We paid in cash and intended to tell her to keep the change as a tip, but it took her an additional 45 minutes to return with our change! This place clearly doesn't value its customers' time. We felt like just another number in their system. The way we were treated was utterly disappointing. I will never go back, nor would I recommend this place to anyone who values their...
Read moreLeaving The Great Wolf Lodge we headed here. Kids love pancakes, waffles, my other half loves a good french toast. Myself I'm a omelette person....
This place is way larger than it appears from the outside, knew it had to be with how packed the parking lot was. We waited about 15/20 minutes, but there is seven is so we expect that. What I did not like is how on top of each other you are. Barely any room between the tables/chairs... Carrying my three year old I felt like I was going to smack someone in the head with her feet.
Anyway... Service was OK at best. We sat and sat and sat till our server dropped off water and said nothing else and left again. When he finally came back we got the order in, waited some more which again they were busy... When you wait to sit you wait to eat. Dropped the food off, asked if we needed anything and then never brought what we asked for and didn't see him again till the check came.
Your here for the food review though... It was GREAT!! Two kids had strawberry pancakes along with strawberry sauce? Idk, but delicious. One had choc chip cakes, another pumpkin. I however got a mushroom and spinach omelette then added bacon. First the bacon is thick and wonderful, cooked perfectly. Second the omelette is four eggs and "fluffy" I think that means a big plop of egg (see the picture)
Overall I would say YES try it! Maybe your service will be better than ours. Food was worth the ok...
Read moreThe staff was very unprofessional and unwelcoming. When I arrived with my family, I informed them that I had a party of 10 plus a baby. They told me it would be a 25 minute wait OR LESS. They never asked my name or added me to a waitlist. My family and I sat down in the lobby and waited as told. As we waited, we watched them set families of 6, 4, 3, and multiple families of two. 45 minutes later I approach the desk and ask how much longer. They look at me in annoyance and say they don’t know. It’s up to whenever people leave. Disgusted, my father asks to speak to the manager and to our surprise, one of the people at the desk WAS a manager. He tells my father that we had only been there 24 minutes (LIE) and that he can’t control when people leave. Mind boggling. My family decided to leave and go somewhere else where we were welcome. As we were leaving, a man who had seen us arrive asked why we were leaving, I explained why and he shook his head. He went inside to complain on our behalf, then suddenly the manager comes running out saying WE HAVE A TABLE FOR YOU! We politely tell him no thank you and left. I have never felt so low in my life. I came here to visit and spend my daughters 10th birthday. She wanted a nice breakfast and I had heard good things about this place. I will never in my life return or spend a dime in that place. Please be aware. If you are of...
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