The process of home SEARCHING has been tedious, lengthy, defeating, and VERY time consuming. We had spent hours on the internet and then open houses searching for a house that suits our needs.
Then our friends called us giving us their good news of becoming home buyers! We were ecstatic for them and in the midst of this conversation they mentioned a name that would change our livesâŠNeetu. Neetu Aneja from OnTrack Realty helped them find and purchase their home. As first time home buyers, we were skeptical and nervous if we should be working with a realtor or independently. We thought, âLetâs atleast talk to her.â
At the end of our phone call, we looked at each other and there was not a doubt in our mind of what we should do. Neetu is down to earth, honest, encouraging, optimistic (just enough for reality to also set in) and has proven to be extremely helpful in this process.
After placing 2 offers that did not go through, we saw a home that looked great, but the open house was on a weekend that we were away and the selling agent refused to show at a time we could come see the home. It was Neetu who offered to go see the home on our behalf. Neetu, with her experience, had figured out what we were looking for in a home. She had become family at that point and we could trust her judgment as it was not all pros but she presented the cons. During this whole process, Neetu never tried âsellingâ a home or rushed us into making an offer. She helped us understand the work that would need to be done, the process of creating the contract with certain contingencies and even considered if this home is good for our baby! If it had not been for Neetuâs willingness to go to the open house, we would have never found our dream home.
We had quite the experience going back and forth for our home, through which Neetu was front and center! She communicated with their agent, shared our excitement and frustrations, and stood guard for any mishaps. She would answer the phone any time of the day and be WILLING to listen and brainstorm solutions with us. Once everything worked out, she was AS excited as our family. Neetu was truly there from day 1 and to the finish line (and then some). On our closing day, we had a slight hiccup and Neetu went above and beyond to work things out. It is safe to say that we are in this home because of Neetuâs hard-work.
Even till now, we can say that Neetu has been an integral part of this process and we are grateful to her for her understanding, patience, and especially her smile. Thank you Neetu for your help. There is no doubt in my mind to HIGHLY recommend Neetu, you...
   Read moreWe had the pleasure of working with Sahil Aneja during the process of buying our new home, and I cannot recommend him highly enough! From the start to finish, Sahil was incredibly knowledgeable, responsive, and supportive. As first-time buyers, we valued Sahil's patience. He educated us about each step, from mortgage pre-approval to closing. His guidance in understanding the mortgage process was particularly helpful. Sahil stood out with his personalized approach. He took the time to understand our preferences and lifestyle, and consistently provided listings that met our needs, which was evident when he found a home in a kid-friendly neighborhood close to great schools that matched our Wishlist. Sahil's expertise in the local market was evident from our first meeting. He provided a detailed analysis of market trends, helping us understand the best time to buy, and always offered valuable insights during showings and negotiations. We were impressed by Sahil's negotiation skills. He managed to lower the asking price significantly, saving us thousands. His strategy during the negotiation phase was impressive, as he leveraged his market knowledge to our advantage. He demonstrated excellent problem-solving skills when an issue arose with our home inspection. He quickly negotiated with the sellers to have the necessary credits added before purchase. Sahil's professionalism was consistent. He was always on time for appointments and provided reliable advice. His reliability was crucial during the closing stages, ensuring a smooth final transaction. What stood out most was his commitment to making the process as smooth as possible. Sahil was always available to answer questions, provide updates, and guide us through every step of the process. He truly went above and beyond to ensure we found the perfect home. Throughout our home-buying process, Sahil was incredibly communicative. He promptly answered calls and emails, keeping us informed about every development. His ability to clearly explain complex contract details was particularly helpful. He provided support beyond just the transaction. When we were stressed about moving timelines, he connected us with reliable licensed contractors for repairs and even checked how was the work progressing. If you are looking for a dedicated, professional, and personable realtor, I highly recommend...
   Read moreHomebuying is something most people do only a few times in their lives and so, have little experience with. Many of us need the guidance of someone with more experience. This is where Alka and the OnTrack Realty team shine.
Our house purchase happened after three years of hunting. Alka guided us every step of the prolonged search and was patient even when we made mistakes. Here are some quick examples of how her advice was invaluable.
Curation: We knew the towns we were interested in but Alka pointed out the desirable and undesirable areas in those towns based on our commute requirements, schools, the kind of community we wanted, prices and taxes etc.
Filtering: She also understood our requirements and was quick to point out houses which looked like good matches but had some hidden flaws or were not really a good fit or good value for money. We trusted her so much that we would just send her an address and she would just tell us if it was worth looking at the house.
Showing: Nothing escapes Alka's powers of observation - history of flooded basement, leaky bathrooms, covered up cracks, uneven floors, shoddy repair or renovations etc. She is also quick to point out which issues are worth paying attention to and which ones can be lived with.
Visualization: She helped us visualize what a house would look like after renovation, which renovations were worthwhile and what would their ballpark cost be. She also could be relied on to recommend contractors to work with and we did use several of her recommendations.
Exploration: Often, buyers get too focused on certain areas or certain houses and ignore other areas or houses that may serve their needs. Alka takes a broader view and is often able to find unexpected gems. In fact, this is how we found our house.
Buying: While Alka passionately advocates for houses that she thinks are a good fit, she never pressures you. Her advice on offer price is solid gold and saved us from many a crazy bidding war.
Working with Alka was thes best decision we made when house hunting and I would highly recommend her and the OnTrack team for...
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