Bryda Fashion Bridal and Quince Dresses — Local services in El Paso

I highly recommend Bryda Fashion Bridal and Quince Dresses, I have nothing but good things to say about the shop and the owner. I first met the Caro in a Bridal/Quince Expo where she had a table with some quince dresses on display. I talked to her and asked a couple of questions which she very politely answered and asked me to make an appointment at the shop to have a more personal conversation. I had already been to 3 VERY popular quince dresses stores looking for my daughter's quinceañera dress, but for one thing or another we left disappointed from each store. I remembered Bryda Fashion from the Expo and made an appointment. We walked in not expecting much due to the experiences we had at the other stores. Once arriving, she asked my daughter if she had a theme for the quince and a color for the dress in mind. When my daughter told her what she was looking for, she brought out a dress that my daughter fell in love with the moment she saw it. There were sparkles in my daughter's eyes when she saw the dress, which she absolutely loved. Caro is the most sincere, and caring person you'll meet, she took the time to listen to my daughter and get to know what she wanted and found the perfect dress for her. At her store, we really felt welcomed, we were always treated like we were family, and not just customers. We even ordered the dama's dresses from Bryda Fashion and all the girls loved them. Believe me, you will not have this kind of service at any of the other local...

Just like another review, I drove to the store and the door was locked even though it was during business hours. So I called the number and as soon as it started ringing I get a text from the number saying to text them. I hung up and immediately text back. I waited for a few minutes and then decided to leave. Finally I got a text simply stating they go by appointment only. That’s it. Had I known i wouldn’t have gone, but no where on Facebook or the website does it say that. It says to come in. I didn’t reply back and left. I got another text asking for details about the date and event. To me, it’s unprofessional to run a business like this. For their event center showings I understand, but not a dress store. This service reminds me of exactly why I decided not to book their Eden event center venue either. I went in with a budget and the even after saying he would work with me, he still wanted to charge me more than the packages he...

This place doesn't want your business. When you call the number, they never answer, you will get a text saying to text them. I texted back and forth asking about a new location they had opened recently. They assumed I was talking about their event center, which I was not. They told me they go by appointments only. The appointment was for my daughter, and told them my daughter would contact them since I didn't know her schedule. When my daughter reached out, they never responded. I then told my daughter let's just drive after work on the location on humble st. The hours say they are opened until 7. We show up at 5:15 and the place is closed. My daughter then calls them while we are standing outside and still no answer from them. She finally gets a text from them. I'm not sure why they won't answer their phone. I wouldn't waste your time...