EZPAWN (1850 Hunter Drive, El Paso) — Local services in El Paso

As a customer, You expect to get what you pay for. But in rare instances there are places that you can get more than what you pay for! This is one of those places!! The staff from the top to the bottom is consistently engaging and polite , despite the difficulties that my personality sometimes presents! It is easy to tell when somebody is trying to be polite, when they're not trying all and when It comes from inside! Corporations and enterprises across America have lost the true value of an associate that can provide great customer service, consistently and most importantly authenticity! The overall importance and appreciation of the customer is never lost at EZ PAWAN HUNTER!! I have been to this location countless times and in comparison to any other pawnshop.This location is in a class of their own!!! Whenever I visit, I always receive more task for my items than anywhere else, but more importantly Then the money is The experience! There are still Places You can go where you get more than what you pay for!!!! Marissa , Lorena and the rest of the staff all need...

By far the WORST PAWN SHOP!! THE WORST CUSTOMER SERVICE !! THE WORST MANAGEMENT!!!! They ask for your DL OR ID to do a transaction and don’t even give it back ! The rep there asked me for DL and she didn’t give it back and I was in a rush that I left without my Dl when I called back for DL she said they had it and to go pick it up when I went to go pick up they told me they didn’t have it ! How are you gonna not have your CUSTOMERS DL OR ID ?? And not even apologize nor care that they lost your DL . I spoke to Lorena a “manager” there and not once did she even apologize for losing my DL , ALL SHE SAID IS THEY DONT HAVE IT so too bad so sad for me that they lost my DL . This place is so UNORGANIZED , UNPROFESSIONAL people be aware of the UNEDUCATED , UNPLEASANT, BAD CUSTOMER SERVICE EMPLOYEES THAT WORK HERE !!!!!!GO...

They are lucky to even get a one star rating from me. Only because giving them a big fat ZERO star rating isn't an option. Both staff and management are completely incompetent. I always call ahead to make sure certain items are taken before wasting a trip over there for nothing which is what happend reguardless. None the employees can seem to get it together on what price to offer for items. Then claim they won't take items since they are broken. Which I fact none of the items where! By the way to the management I sold my MacBook and Digital camera at First Cash Pawn. The same two items you all claimed where broken that weren't and offered twice of what you useless hacks offered. Do us a favor take some pointers in customer service from them. They know what they are doing...