La Estrella Meat Market & Kitchen — Local services in El Paso

Been to others Estrellas and not once have they been rude. Today I stopped by at this location as I get ready to make a payment the lady at the register informs me that the type of payment I’m trying to use is only acceptable at the other register. Mind you they don’t have a sign saying that instruction.. it’s packed with people and I’m trying to get out of there asap since I had my 3 yr old with me. Well the guy at the other register by the name Joel just acknowledges that I have to pay on that side not even offering to ring me up since I was next in line and I’m left to get in line again and wait again in a longer line. As I approached Joel I let him know maybe they should put a sign up stating that that type of payment is only available in that lane, and he proceeds to answer back all rude that there’s an ongoing issue with that system and blah blah blah. Not once’s does he apologize for the wait or anything. Just rings me up n says thank you. SMH! Sad cuz I do shop at these locations often.. They need to work on their customer service a...

Yesterday I went in for some burritos for the first time and the staff was quite rude except for one woman who made my burritos. In the kitchen and store there were young men (employees) walking around with their masks practically off and it grossed me out. No one working in the store told them to put on their masks properly. If I was rating the food I'd give it 5 stars because the burritos were delicious and fat but I was really disappointed that the employees were so rude and uninviting. I don't believe I'll...

Very disappointed. This place used to be awesome. Used to have great prices, everything was labeled and friendly staff. USED TO. Nothing is labeled, and now I know why. The prices have SKYROCKETED!!!! And the staff acted like I was bothering them by asking for something. I actually drove out of my way from the other aide of town passing up lots of other meat markets to revisit this one. I haven’t been here in a long time. It was my last. I didn’t give it one star because it is a clean store and had...