Paramount Jewelers — Local services in El Paso

Well first off… anyone that knows me knows I can be very difficult, specially when it comes to picking out something. I had been looking for months for a ring getting ideas of what style or type of ring she wanted. I had planed a date and time was running out. I had dealt with several stores all over the states and internet, getting the runaround and rude quick service was getting old fast. Not to mention the ridiculous high prices. Then I came across Arturo from Odessa, Tx. Paramount Jewelers we talked on the phone quite a bit and gave him an idea what I was looking for and we came up with a ring. I showed it to her. She said it was perfect! From there we tried to make arrangements to pick it up, but it was several towns over. However we were going to a football game in Las Cruces NM and would be going through El Paso Tx. I was telling him this and he said he would check if they had the ring at their location and they did. I talked with George and Media. They put the ring on hold, we drove on our way etc. all the staff was very helpful, patient and great to deal with!...

My fiancé has the ring she had always imagined thanks to you all! I wanted something that was carat heavy but she wanted simplicity and tradition with just the right amount of elegance. What Cynthia created for us was absolutely stunning with the ring having its own uniqueness. We chose a beautiful rose gold ring that had diamonds on the side with a bow effect cut on the ring. We found the perfect emerald cut diamond that we got to choose to put on that ring! When we picked up the ring it was not to how we had talked about, we were disappointed with it not having the look we wanted. Cynthia knew that right away, promised me and my fiancé she would get it right and she did! She sent the ring back to who was customizing it, and it was done quick! We got the ring about a week later (super fast) and when she opened up the box my fiancé and I knew that this is the reason we will only EVER come to shop here for all our jewelry needs. The ring was just so stunning, exactly how we invisioned it. Thank you, she gets many compliments and the ring is such a real thing of...

Terrible service and description of purchase. Theft indeed don’t trust it when fixing a chain. I had a sentimental first rope chain since my freshman year of college 2018 a stainless steel necklace which was dipped into acid/cleaning liquid and destroyed the pigment. Worst jeweler in El Paso I believe even smaller businesses would of done a better job or offering better prices. The workers there seem lost and confused very unprofessional. However, they made me feel it was my fault for not knowing when I am the client paying them to do a job of their expertise and skills, how unfortunate throwing away my hard earned money at fort bliss in the sun for endless hours to just get my chain...