Chinese Gourmet Express — Restaurant in El Paso

My recent visit to Chinese Gourmet Express was nothing short of disappointing, and I feel compelled to share my frustrating experience. Hygiene concerns were alarmingly apparent, with staff members brazenly brushing their hair in the serving area right before their shifts. Additionally, the blatant disregard for proper hygiene practices, such as wearing the same gloves for handling money and serving food, was appalling.

The lackluster service was epitomized by Mariana, whose indifference and lack of attention to customer needs added to the overall negative ambiance. It’s disheartening when a restaurant’s staff fails to create a welcoming environment for patrons.

Chinese Gourmet Express needs to seriously reevaluate its standards and practices. A dining experience should be enjoyable, but my encounter here left a lasting impression for all the wrong reasons. I sincerely hope the management takes immediate action to address these issues and elevate the quality of service for...

My family and I went in yesterday and I am scarred for life! I cannot stop thinking about what I saw with my own eyes. They have a window where you can see clearly into the kitchen right where you stand to order your food.

Well, as we were ordering, we saw a guy in the back with NO gloves, handling tons of (my used to be favorite) orange noodles in the SINK, touching all over the sink. They were cooked already so not sure why he even had the noodles in the sink but he just kept “rinsing them” or doing something with them in the sink sliding all over with his bare hands then he would grab them with both hands and throw them in a pan. I nearly threw up and couldn’t believe what I was seeing. 🤮🤮 We were all disgusted!

Not to mention how drastic their prices went up. They charged me $20 for their SMALL box of noodles ((we had already ordered them & I threw them right in the trash)) soooo beyond...

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WOW! This is a Chinese restaurant you can trust. For very fast Chinese food, it is the best. The lo mein is a unique thick wide noodle with the perfect flavor, the bourbon chicken is cooked to perfection, and the orange chicken is just awesome. I threw in a side of perfect white rice to my very affordable 2 entree/one side $5.99 menu plate and it all hit the spot. With drink $8.85, not bad! The thing about this place is that there is nothing wrong with the food or service. It all tastes delicious and they know what they're doing. No need to go to fancy Chinese restaurants, just go to the mall...