My experience has never been an issue, it's a small store and a majority of their staff are in pharmacy. A little patience and understanding goes a long way. And you can see it in their faces that it really helps them, who knows how many customers they have dealt with that have been rude or impatient and ignorant. They know that everyone's medication is important, dont believe what your doctor offices tells you that your medication will be done by the time you get there, it's not, call ahead to check on the status. Also insurances are ridiculous with their policies, plus another reason a line may be long is that there are customers who dont have insurance so they have MULTIPLE cards that could give them a discount on their prescription, so those take time. If you have a problem, their managers are there to jump in and quickly help solve your problems. The photo lab has the best selections of photo gifts. If you dont see anyone up there then press the button for customer service, they will quickly get there to assist you. I do agree that they may need more staff members, but we dont know what's going on with Walgreens Corp, so kindness goes along way and they do appreciate it, plus they will remember you and make sure you are...
Read moreHands down the worst place to have your prescription filled. Twice now I have had prescriptions for Adderall be short. The first time I had 10 missing from a 30-pill prescription which was resolved after a couple of days and they filled the rest of it after reviewing the security footage. The second time I didn’t ever get to talk to the pharmacy manager and it was 30 pills missing from a 90-pill prescription. Not only that, but the majority of the pills weren’t even the right pills! The techs refused to let me speak with the pharmacy manager and the pharmacist Michael Hoffler hung up on me on my initial call to rectify the issue. After speaking with the manufacturer of the medication they called the pharmacy to notify them I would be arriving to provide a sample to send back to the manufacturer for testing, and when I got there the other pharmacist had no idea what I was talking about as though Michael Hoffler (the pharmacist that spoke with the manufacturer of my medication) hadn’t told her anything about the situation. It all seems really shady to me and they’ve been causing me nothing but issues. I’ve filed a complaint with corporate and with the board of pharmaceuticals, but I will never be doing business with this...
Read moreliterally the worst pharmacy i’ve ever been to, the service is always terrible. today i picked up my prescription, and they normally swap between lines in the drive through - but this time they helped all the vehicles in the line closest to the window first, so i sat waiting and watched other cars (who got there after me) get their prescriptions before me and drive off. when i hit the “help” button the woman spoke to me in a rude and condescending tone, telling me that they would be with me shortly. while i was waiting, they also closed the blinds on the window 10 minutes before “closing”. i’ve been using this pharmacy for about 2 years - they’ve almost always been late when refilling my “auto-refill” prescriptions so i’ve had to go without medications for a couple days before. i even went in there once, because i got a notification that my prescription was ready, and when i got there they didn’t have it. this was the last straw for me, i’ve always heard bad things about this place, but wanted to give the benefit of the doubt. i will be using CVS...
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