Target — Local services in Encinitas

Most bizarre / worst checkout line and accountability experience of my life. At 42, I have never had to wave for security, or report a disastrous case of oblivious eastern seaboard white supremacy / white entitlement - all native californians know it when we see it - to two different managers.

Standing in a checkout line at dinnertime, 6:30 to 7pm, autistic with copd, neck and neurological injuries. Two white women from falls church area - one a customer and one a checker who are friends or peers of some kind - are chatty-cathying about everything under the sun on their privileged east coast demographic, while the checker intentionally scans her items with excruciating pause. 2 people with carts behind them at dinnertime, on a thursday night.

I patiently wait it out, past the point i look to the person behind me quizzically, past the point that person eventually deserts the line - but no sooner does that happen, then these oblivious entitled women relax a bit more. It was akin to them having conversation at a dance, having a beer with each other, or smoking a cigar.

At the point 5 or 6 or more minutes have expired for a hand basket worth of items - i intervene in the leisure bizarrity - directly and immediately expressing "you guys need to move along - there are people behind you". Instead of apologizing, the checker goes silent and the incredulous customer begins loudly talking over EVERY SINGLE VALUABLE INSERTION TO THE SCENE THAT I MAKE. She instantly blurts to go to another line - as if I'm the one in the wrong. Then immediately loudly objects with : this checker's doing a fantastic job and providing excellent customer service - despite that THE TWO ARE FRIENDS or somehow affiliated. The egregiously entitled utter dirtpile customer talks so loudly over every single thing I try to say in a scene I'm a part of - I have to remove my mask and shout at her to stop talking over me, while waving for a security guard to please approach.

When I do that she interjects even more continuously, poised over her cart like a calm and collected leisure bunny - the entire target world her oyster. The customer immediately begins polishing the checker's non-stop talking about her life history, as great customer service to the latino manager - who quickly caters to the white entitlement, suddenly parroting the customer with : we have other lines open, and she's providing customer service -- having observed the breakdown for LESS THAN 30 SECONDS, and without reviewing film to watch the gross privilege unfold for unending stretch. Go figure 2025.

The customer in question immediately becomes chummy with him - and her gross privilege was permitted to reign supreme one more time in life - even though the vast majority of californians find that antiquated shtick repulsive.

I approached the desk and gave an account of the experience, to an incredibly present, sweet and attentive guest services associate, who encouraged my telling what happened. Privilege is gross - stop reinforcing it, stop enabling it. Review...

I was standing in line earlier yesterday June 18th around 3pm, with one item behind a couple customers (all of the self checkouts were closed), and one of the employees came up in front of me and put down a sign that said, “register closed” on the register and told the guy in front of me that he is going to be the last one and SHE DIDNT SAY ANYTHING TO ME ABOUT MOVING TO A DIFFERENT LINE.

I stood there stunned that one of the workers would do that especially at Target and not Walmart, but the young lady working at the register told me she would still take me and shook her head about her co worker. Later I confronted the lady that put the sign there and told her she should have said something to me instead of ACTING RUDE instead of telling the Customer he’s the last one. Instead she didn’t acknowledge me and just talk on her ear piece radio as if I weren’t there and walked away. I ended up ignoring it and trying to forget about it, but it absolutely upsets me that something like this would happen.

I chose to shop at Target due to the cleanliness and the customer service Target has, but after that I can’t go back there. The Worker looked to be a manager wearing jeans, a red shirt with white polka dots on it. The lady was blonde and Caucasian maybe in her late 50s. This is the last time I’m ever going to that Target. Target please re-evaluate your employees!!!! Especially those who YOU CHOOSE TO PUT IN HIGHER POSITIONS...

This team has “drive up” down to a science! With a baby, it can be such a hassle to leave the car. This Target has been my saving grace for formula and grocery runs. It’s fantastic because I don’t have to wake my little one up from their nap while stocking up.

They’re always on time and hasty when I arrive at my drive-up parking spot. They’re one of the only retail outlets that have offered consistent and reliable drive up services without any complications. The logistics are on point! I tried to tip the team member who brought me my groceries and they respectfully declined. I was just so grateful for their hustle - I wanted them to know how much I appreciated what they were doing because it genuinely made my life so much easier. Hopefully at some point Target will allow us to tip the drive up team accordingly.

Also, I don’t know if it’s a right of passage to fall in love with Target when you’ve turned 30…but I am genuinely obsessed.

All of the sub brands that Target has created are so intentional and well curated. The colors and aesthetics are never sacrificed, nor is the functionality! As a product designer I have a true appreciation for what they’ve done.

I caught myself saying to my husband last week “Target is the Ultimate Retail Experience!” Dramatic? Yes. Exaggeration? No!

Thanks...