So, this store was a good place to visit whenever I was getting groceries at the nearby Stop & Shop, where I occasionally bought a video game or poster, and more often recently, Magic: The Gathering cards.
...At least until a couple months ago, when suddenly the manager came in and asked me to leave, saying I was no longer welcome there, claiming multiple reports of me being rude and/or creepy to other people in the store.
This came completely out of left field to me. Sure, I had frequently talked with others in the store, but I thought those were always friendly conversations, and I'd sometimes even help them with things. And not once, ever, did I get warned that I was doing anything inappropriate or unwanted at any point.
So, now suddenly I have a lifetime ban from the store without any prior warning whatsoever, and no chance to possibly amend my behavior if I accidentally was being rude or creepy somehow? This is unacceptable. And this leaves me feeling awful, especially whenever I'm in the general area, like if I'm just doing errands at the nearby Stop & Shop.
I even tried to talk again with the manager again today, but she was just so stern and intimidating, and threatened to call the police on me, without giving me any real chance to defend myself and explain my case. Unfortunately, because of this atrocity, and the fact that I can no longer shop there for anything ever again, I must give this store a bad...
   Read moreFound this place 2 years ago when I relocated to Enfield. This was my go-to place for games, Funko pops and anything anime or marvel. I would shop weekly. The music was always appealing. Dan had a great playlist. It was definitely nicer and cleaner than the Wallingford location. I used to love this place. Dan and Renna are amazing.
But apparently this company doesn't value their employees. Ever since the assistant manager from Wallingford has been here it's been a nightmare. I had terrible experiences with Wallingford but apparently this store is turning into the same atmosphere as Wallingford.
I do not plan to shop here anymore. A once amazing gaming store with an amazing store manager is now just a mediocre store with overpriced games and items.
I shopped here because I liked the environment and customer service. You have messy workers who tell company business. I'm very disappointed.
I've attached a pic of a console and game that I bought while Dan worked there. It's memories like this you can't replace. Not many workers are knowledgeable of...
   Read moreThe store itself was decent. It was much tidier than other Game Xâs I have been to. The issue with my recent visit was the potent smell of body odor wafting off of one of the male employees. At first, I assumed it must be a customer; however, it was soon apparent that the guy behind the counter was the offender. The smell hit me as soon as I walked into the store. I went with a friend, and the first thing he said when we exited was how offensive the body odor was. You could smell it throughout the entire store. I hope the other employees share with their coworkers that showing up to work smelling as if you havenât washed in days is not professional. I understand that not everyone has access to amenities at home, and I hope the business owner can help this young man wash his clothing and bath if he is having difficulty doing so. He said he was 20 years old, so I am hoping he like many teenagers, just hasnât realized how stinky a young...
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