Joy Bowl Fresh (Enfield) — Restaurant in Enfield

Not gluten free friendly and if you have severe allergies just ve careful So on my online order GLUTEN ALLERGY any issues contact me. Got into restaurant for pick up and I double checked if everything was gluten free and specific to my sauces asking if they were gluten free and sure. I was told they were gluten free. Shortly after eating in the parking lot I started getting sick. I knew I was having a reaction. Called and was informed my sauces were not gluten free. Thankfully not always are my reactions "severe" I know my vertigo would pass. Was told I could have my food remade I refused for that day was told next time free meal. Today I came into being charged for my meal and then still the person making my food seemed unsure on the sauces and if I'd have a reaction but informed me I could try the sauces and see... Anyone with allergies knows minimal amounts can cause severe reactions. Cross contamination / minimal amounts of what you are allergic to wont prevent a reaction I can't "try" an item I'm allergic to. I was upset that they didn't offer me a free meal or reimbursement to my meal that I clearly had a reaction to due to their own neglect it almost cost me my whole work day let alone could of ended up several days of me heing incapable of working or even severe as a hospital visit which would of left me no option but to sue them for that visit. The staff cant be almost sure about an allergy they 100% need to know the items OR not allow the customer to get an item possibly they are allergic to it's irresponsible because potentially someone could die. On positive note for people with no allergies. Food is great and fresh. I won't be returning any time soon because they flip flopped on allowing me a free meal seeing how they gave me something I couldn't eat but made me pay for another meal and STILL seemed unsure about my allergies and what I could and could not eat. Will return in the future maybe at a later date Update: Same day I wrote this as I ate shortly after noticed a reaction ended up going to hospital there will be no returning here idk how I had a reaction unless items are prior poorly mishandled but it was severe enough my tongue swelled (during meal noticed I felt off minor dizziness assumed migraine then shortly after recognized my tongue was hurting and my friends noticed me slurring my speech and difficulty talking. Please please for the love of god educate your staff on...

Alwaus a delightful experience at Joy Bowl, a restaurant that truly knows how to deliver excellence. Time and time again, they have proven their commitment to accuracy by consistently getting my order correct. The food they offer is nothing short of fantastic, showcasing an exceptional quality that surpasses expectations. As someone with celiac disease, I am always in search of reliable gluten-free options, and Joy Bowl has never let me down. Their remarkable knowledge and understanding of gluten-free needs ensure a worry-free dining experience.

What sets Joy Bowl apart is not only the outstanding food but also the pristine atmosphere they maintain. Immaculate and inviting, the restaurant's cleanliness is a testament to their dedication to providing an exceptional environment for their patrons. The staff members are friendly and approachable, always ready to address any questions or concerns I may have. I recently visited with my father, who has a distaste for spicy food. The gentleman at the counter went above and beyond to patiently explain the various sauces to me, showcasing exceptional kindness and understanding.

Joy Bowl is a true gem that excels in both its culinary offerings and customer service. It's a place where you can confidently enjoy a delightful meal in a warm and...

I really really wanted to like this place.... I'm a huge Sushi and poke Bowl fan. When I walked into the place it was completely empty and there was a boy on his phone He felt irritated because he had to get up to make my bowl he asked me and I answered three times that I wanted white rice.. he didn't even ask me if I wanted to go or eat in. I did want to eat in. Once I I started to eat the bowl the fish had a weird taste to it like it was just too fishy if you know what I mean I ended up not eating half of it. Also the trash can is right in front of where the employee was sitting and another employee was there and neither of them even said goodbye to me thank you for the business or is everything okay because literally I threw out half a poke Bowl.

I had a couple other errands to do in the area and I started not feeling good I ended up puking because I started getting sweaty and just very nauseous it definitely made me sick there was something wrong with the fish I most likely will never come back...