20 Grand — Local services in Englewood

I would not recommend living at 20 Grand. The walls are paper-thin—I can hear my neighbor humming through my bedroom wall, and my upstairs neighbor's footsteps wake me up regularly. The poor construction of the building is glaring. Adding to the noise, the traffic on Grand Ave is relentless, with fire trucks and ambulances frequently blaring their horns at the nearby corner.

The building feels like a "Home Depot special," plagued by ongoing issues. There are recurring floods throughout the building, and a malfunctioning fire alarm has been going off randomly for over a year and a half, disrupting sleep, holidays, and weekends. The pool is often closed due to poor maintenance, and the doorman’s hours are limited to 8-4.

The realtor grossly misrepresented the building in her presentation. The management company is equally disappointing—unprofessional and incapable of addressing critical issues in a responsible or timely fashion. For the high rent, the living experience here is absolutely...

Avoid at all costs. Would not recommend this apartment building. Management is completely rude & unresponsive. Frequent issues include fire alarms blaring (usually in the middle of the night & multiple times a week), power outages (that only affect this building and not nearby apartment buildings), and water damage/mold/flooding. Advertised as a full service building but the mailroom isn't even inside the building and doorman/concierge is only part time. No security and packages are often stolen and apartment units have been broken into a few times due to the lack of security.

Also, you should know that reviews were so overwhelmingly negative that management offered a rent credit to anyone who posted a 5 star review, so take the positive reviews below with a...

Let me start by saying this is a brand-new development and like all new construction there is always some hiccups. However, I have never had any issues with this building. The minor repairs have been addressed, the management team always responds, the building is well kept, clean, safe and a great location. The roof deck views are incredible, BBQ and overlooking the city puts you in this great zone. Tenants are friendly and welcoming. This developer and management team really go the extra mile. I would highly recommend this property to call home. I want thank Jessy, Juan, Tani, Nancy and the whole team. You guys are doing...