BEWARE: Avoid this place at all costs! My husband and I had a terrible experience using Design Depot for our kitchen remodel. They seem like a professional well oiled machine but that couldn't be further from the truth.
We hired Design Depot to remodel our kitchen. We bid out the construction (labor) portion of this project. Their in-house construction team came in as the most expensive bid but we decided to go with them hoping for a seamless transaction from start to finish. After we made the initial payment to their in-house General Contractor, Jonathan, we never saw him again. He was constantly unavailable and always away on vacation.
We encountered some issues post construction. We realized the vent kit was never installed and I could not get a hold of the so-called "General Contractor." I had to chase down Ethan and it took him over 3 months to get someone out to install the vent kit. When they finally sent someone, the worker spoke no English and was asking me for instructions on what to do. Since remodeling with Design Depot in 2023, we've had multiple electrical issues.
I have made them aware and it always takes them months to send someone out. Currently only 2 outlets in my kitchen are functioning (powering my fridge and range) none of the other 6 outlets work so I can't use any kitchen appliances.
Overall - nice design, overpriced, subpar work. Better off getting day laborers from Home Depot - they'd be more hardworking and have better customer service!
Lastly, Design Depot is closed most days out of the week. They probably work 100 days out...
   Read moreDesign Depot remodeled my kitchen, which was a major renovation done earlier this year. The design truly speaks for itself and I could not be happier with the end result. It was designed and built exactly as I had wanted and I now have my dream kitchen! The team at Design Depot delivered exceptional customer service and I was impressed with the professionalism and care taken during every step of the process.
Ethan helped me pick what I wanted from many different options. His advice was very helpful to me when trying to pick from hundreds of options, which can be a really difficult task! His strong experience and industry expertise were immeasurably useful.
I was so lucky to be able to work with Design Depot on my kitchen and I am absolutely thrilled with the work that was done. Renovations are very stressful and Design Depot made this experience seamless, stress free and a wonderful experience. I am in love with the new kitchen space and would recommend using this design company to anyone looking to do a minor or major remodel...
   Read moreI can’t say enough great things about design depot! They completed renovations on two kitchens for me, and the results are absolutely stunning. From start to finish, the entire experience was seamless, professional, and truly enjoyable.
Ethan took the time to understand my vision, offering creative and functional solutions that perfectly suited my needs and style. They provided expert guidance on materials, colors, and layouts, ensuring that every detail was thoughtfully considered.
Not only did they transform my kitchens into beautiful and highly functional spaces, but they also made the entire process stress-free. They stayed on schedule, communicated clearly, and delivered exactly what they promised (and more!).
I am beyond thrilled with the results and would highly recommend Design depot to anyone looking to renovate their kitchen. If you’re searching for a team that combines expertise, quality, and outstanding customer service,...
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