Balance and Dizziness Center — Local services in Englewood

5/28/2025...Updated Review – Balance and Dizziness Center, Englewood, NJ

I felt compelled to write another review because I truly cannot thank the doctors and staff at the Balance and Dizziness Center in Englewood, NJ enough. We recently had a family brunch for Mother’s Day, and my mom spent much of the time talking about how incredible the care team has been.

She said, from the heart, that without their support, her dementia would have progressed much more rapidly. Her words meant everything to us.

A very special thank you to Dr. Shenfeld, who is truly exceptional. He is innovative, thoughtful, and always looking for long-term solutions, rather than simply following the same outdated protocols from 50–100 years ago. His commitment to individualized care, curiosity, and cutting-edge thinking has made a real difference in my mom’s quality of life.

This place is not just a medical center—it’s a lifeline. Thank you again for everything. All the staff at the Balance and Dizziness Center are SUPER friendly. They never ignore patients and their pain. They understand the importance of "quality of life" and do their best to support you.

My beloved mom has been diagnosed with Lewy body, which is one of the types of Dementia. After many sleepless nights of crying, tossing, and turning, we decided to try treatment called TMS, suggested by the Balance and Dizziness Center in Englewood, NJ. It is supposed to help depression and dopamine, and she's been receiving it for two months.

After 2 months of TMS treatments, my mom's depression has improved, and she is much more positive about life. We see improvement in cognition. Also, her hallucination symptoms subsided.

Dementia is not entirely reversible, at least not at this point, based on my knowledge. However, seeing my mom's eyes light up and smile melts my heart.

Jeffrey Shenfeld, M.D., is a fantastic doctor who patiently listens to patients' concerns and tries to elevate their quality of life. Please make...

A truly exceptionally positive experience from beginning to the end of my visit. No wait time at all after my arrival. All staff are responsive, caring, very communicative, knowledgeable and totally professional in all test procedures and interactions. My first interaction was with the CEO of this Center who, after my description of my imbalance symptoms and near fainting episodes, quickly knew the diagnosis that was later confirmed via the in- depth testing procedures that were later conducted. I was given a printed report for every test that displayed the findings and highlighted areas that were out of normal results for my personal use. Lucky for me, the vestibular nerve irregularities identified can be remedied via physical therapy and I was given a recommended provider to get started.

This center is a first class medical provider within their chosen specialty that brings so many disciplines together in one visit with an outcome of a diagnosis and treatment plan in a single visit.

You can’t go wrong here.

PS: I was an hour late in arriving for my appointment unfortunately, and I still received calm, friendly and unhurried treatment from...

Huge appreciation for the professionalism, compassion, and willingness to go above and beyond. They have made a significant impact on my overall experience. From scheduling appointments to assisting with insurance matters, they have consistently demonstrated a commitment to providing outstanding patient care.

I firmly believe that the success of any medical practice lies not only in the expertise of the physician but also in the dedication and teamwork of the entire staff. Your clinic exemplifies this notion, and I am truly grateful to have found such a remarkable team of healthcare professionals.

Please convey my appreciation to each member of your staff, as their contributions have not gone unnoticed. I will not hesitate to recommend your clinic to family, friends, and colleagues who may require the services of a skilled and compassionate neurologist.

Once again, thank you to the amazing doctor and staff for your exceptional care and the positive impact you and your staff have had on my well-being. I am truly grateful for your expertise and the genuine concern you have shown throughout my treatment.

With sincere...