Jerusalem Express — Restaurant in Englewood

rude. there is no critical thinking out of the box customer approach. there is no kindness and loyalty towards customers. they simply don’t care for you. they don’t care if you coming back or not. they canceled my order two hours before delivery for my daughter birthday!! i had 12 kids in my house celebrating. they canceled it saying to me - you have to place you order AGAIN- if you want delivery at 4:30 you have to order at 3:30. At first i placed order at 2:30 and called them right away to make sure that they can bring everything by 4:30, and the girl on the phone confirmed - they will- she said it’s ok, we will start making your order after 3:30 then and deliver on time. consider the fact i live maximum 10 min drive from this pizza place. So, it was really shocking to me when they called me back at 3 pm saying we canceling your order (it was about 100$) and if you still want it to be delivered at 4:30 you have to place order again at 3:30!! (they don’t care that maybe i also don’t want my card to be charged twice with the amount of order while the money from the first order will be refunded to my card!!)they don’t care to ruin the party for the kids, they don’t care that they unnecessarily stressing their customers and wasting their time and money, they hang up on you when you simply ask - can you just make a note for yourself and start making this order after 3:30?!! why to cancel the whole order? it doesn’t make any sense. i wasn’t asking for anything complicated. but they hang up on me, forced me to cancel my order threatening that otherwise they will deliver at 3:30! (and i needed 4:30). they are careless rude and i would not recommend to buy food (especially when it’s Kosher) from the Angry people like that. you would have a stomach ache afterwards!! i heard yelling manager (or it was the owner) to me something on the phone. yelling! this is...

I was driving through Englewood and on a whim I stopped at Jerusalem Express for a late lunch. It's a pizza take-out only place. I ordered my 10" pie with sun-dried tomatoes and green olives. It was a really flavorful pizza - partly because their regular ("Jerusalem") sauce has a distinct (though light) flavor of basil (it might be in the dough). The pizza was really good. This is not thin crust pizza (which I typically prefer), but it was very satisfying and tasty. They offer 5 different sauce options, 2 crust options, 2 cheese options. They also have multiple dipping sauces, multiple types of fries, and more toppings than I've ever seen at a pizza store. The picture was taken within 45 seconds of the pie coming out of the oven so yes, I did burn my palate on the first bite. That's why I stopped to take a picture. The online ordering site doesn't seem to work right now, but it was only a 10 minute wait for this pie. Recommended and...

Are you kidding me. Pizza never came!!!!! Placed it online order# 98 on 7/25/23 at 7.18 pm. Said it would arrive by 8.08 pm. It's now 9 pm and NO PIZZA!!!! NO DRIVER NUMBER. STORE CLOSED. And online it has the nerve to say order completed. Send refund immediately. This is not the first time . Last time your driver was 2 hours late bc he got pulled over by a cop. I expect a call immediately and a refund...