My husband surprised me with a beautiful necklace from diamond exchange, blue diamond. He ranted about how helpful everybody was, so when i needed to have my engagement ring repaired, I decided to give them a try at their new Englewood location. I also brought some of my dated jewelry with me for an appraisal. Reuben sat with me and helped me decide what I should keep, trade or sell. He also showed me some new settings. He quickly understood my style aesthetic, and efficiently identified several beautiful settings. His sales approach was completely customer guided. He listened and responded accordingly. This is my first jewelry experience where I was not being upsold or coerced.
Ultimately, I decided to get a new setting and accepted their offer on some old jewelry. Tommy quickly resized the ring and reset my diamond as I watched, explaining the process and ensuring my satisfaction.
This was one of the most pleasant and helpful shopping experiences of my life. I will definitely...
Read moreTommy is the best! He is such an honest and caring man, always providing his customers with excellent service! He has great prices and beautiful high quality jewelry. I don't purchase jewelry anywhere else anymore since I started coming to Blue Diamond! He's a profound jeweler, always putting the customer first. He and his son are great, especially with repairs, cleaning and even resizing! Definitely recommend coming to Blue Diamond, there is no other jeweler in the area who takes the time to sit and work with their customers, educating them, providing GREAT customer service and ensuring that their shopping experience is a marvelous one. They truly care for...
Read moreI wanted to buy my daughter a gift for her graduation from college. I asked her to find something she likes so I buy it for her. She sent me the Business card of that Jewelry store, and told me they are holding 2 diamond rings for her. I always be careful when it comes to deal with jewelers. The moment I met Tommy I felt that I am in good hands. Such a nice professional gentleman. He is a super honest man. Believe it or not that nice man if NOT after money, but instead he is after satisfying his clients. Tommy and his brother Camy are fantastic trustworthy people. Their merchandises and prices are amazing. Tommy, hands down you just got yourself a...
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