Toy Mountain — Local services in Estes Park

I was recommended to visit the store mainly because the owner speaks German. When I entered I was astonished of the variety of toys and games, that were displayed on the shelves. After introducing myself to the lady, I got the impression that we have known each other for a very long time, because she was really welcoming and furthermore also quite revealing about her private life. I was searching for a game for my friend's siblings and received great suggestions by the store's owner. After I paid, I was shocked to learn that people claimed in this review section they were treated unfriendly by the employees. I was told that parents wouldn't watch their children and led them do whatever they wanted to do even though they were damaging the games and toys in such a way, that they can't be sold anymore. Then the owner tried to regain her toys from the children, which was considered rude by the parents, that resulted in commenting false facts about their visit. I wanted to clarify this, so people wouldn't avoid going into the store by looking at the comments. Going there is definitely worth a stop. Grüße aus Niedersachsen an...

We purchased a toy truck during the summer and it got broke my grandkids really wanted another one I reached out to Toy Mountain via messenger on Facebook they were prompt on getting back to me and advised me that they were getting more in and that I could have it shipped to me. When it arrived in the store they contacted me I paid them over the phone they were so honest that he even actually charged me too much for shipping and called me and said I’m going to refund your money for the shipping that he overcharged me for. Very friendly people that work there as well as very honest. The biggest thing is I received the product the next day on my doorstep by 9 AM. I’d totally recommend this store as they have a lot of great things for kids especially when you’re on vacation and just looking for some extra things to do inside your cabin/hotel room for the kids. Or even just looking to buy a kid a gift this store has a ton of...

"Kid's toy store" but not a toy store to bring your kids. Shopkeeper was instantly on us when my kids started playing with some toys that were out. I was in the process of reigning them in, but she didn't wait long enough, which is up to her. Its their store. While I understand the packaged toys and fancy things put up are precious, it is kind of hard to blame the kids for attempting to play with unpackaged toys that are on their level and not restricted in any way for them to reach. They were not rude but set an impossible precedent for us to shop under as the toys out were too tempting to allow us to shop with our kids in a way that would allow us to purchase something. There are too many distractions for that strict a policy unless you leave the younger kids at home. Not what you expect, so just be prepared. Will edit if I get a chance to...