This place is the most unprofessional doctors office I have ever experienced. From the scheduling to Dr. Hsin himself. In order to schedule an appointment you have to TEXT an offsite person who then gathers all of your personal information Via text ( I am sure this is a violation of HIPPA / confidentiality ) . Our text conversation started 5:52pm one evening, in which I reached out to request services. Then at 6:02 someone responded with this:
Hi Danielle , to schedule a new patient appointment with Dr. Peter Hsin, please provide us patient's first & last name, DOB, gender, marital status, address, phone #, e-mail, emergency contact (name, relationship & phone #), insurance name & ID #.
Although it seemed a little sketchy, I obliged. After sending all of my information I did not receive a response until the next day! I scheduled an appointment and received a reminder via text ( I never signed anything stating it was okay to contact me in this manner)
The day of the appointment, I arrived approximately 7 minutes late because it was difficult to find parking downtown evanston and I had just left work. There was never an office number or phone number provided to me, so I proceeded to contact the scheduler to inform him I was going to be exactly 7 minutes late.
When I arrived to the office, the waiting area was filthy and no bigger than an accessibility stall in the bathroom. There was no secretary or attendant. There was a clipboard on the door with instructions stating to fill out the questionnaire, take a seat, and the Dr. would be right with you. I arrived at 3:37 and no one greeted me until 3:50 ( which wouldn't have been a big deal if the Dr. wasn't extremely rude) When the doctor came to greet me he stated he expected me earlier. The tone he approached me with made me feel as if I was 3 hours late, so I asked if I was suppose to be there at 3:30 and started to explain my reasoning for being late. Dr. Hsin harshly stated " I can't change my whole schedule around because you are 7 minutes late." He proceeded to inquire about my insurance card and did not even ask my name. It was apparent he was having a bad day or I had really offended him being late. I then asked how long his session were and suggested ending the session 7 minutes early. He procceded to walk behind me collect documents while I was signing them and yelled "I'm not going to be your doctor leave. "
This was the worst experience ever. This Doctor now has my personal records with out any consent. Honestly I think his is a scheme. DO NOT GO HERE. I have contacted my lawyer and will update this review when I...
Read moreI've been seeing Dr Hsin for maybe 9 or 10 years, and it'd be difficult to overstate how great of a positive impact he's had on my life. The first time I went to see him was definitely one of those sea-change moments in life where there's a distinct "before" and "after". I'd had a number of mental health issues that had been untreated for, well, my entire life, and the treatment he's provided has immeasurably transformed my ability to be myself. The fog lifts, the sun shines, etc., it's been one of those experiences where a lot of challenges I've faced throughout my life suddenly started making a lot of sense. I started seeing him a couple years before I became a father, and I'm so glad that I did, as I can only imagine what kind of father I'd have been if my conditions had continued to go unaddressed.
He's very much so a professional, but it's in a way that, for me, it inspired total comfort and confidence in talking about things that I'd barely even admitted to myself. He's an excellent listener (although this isn't talk therapy), and while he isn't in-your-face about it, he clearly cares deeply about his patients' well-being and doesn't hold back when it comes to finding the right treatment.
I was lucky, as a lot of the time finding the right meds can be a real hit-or-miss iterative process, but everything we've tried has worked well pretty much from the outset. He knows his trade extremely well - and beyond that (not to get too hippie-dippy), there's something about his vibe that really put me at ease, which is a major contributing factor towards why I found so much success with Dr Hsin that I hadn't found with other doctors and therapists.
I couldn't recommend him more highly. I've already recommended him to my closest friends and family, the people I love most in the world - so yeah, I think he's an excellent doctor and I'll always be grateful for the contributions he's...
Read more"Dr. Peter Hsin saved my life, and I will forever be grateful for his compassion, expertise, and genuine care. From the very beginning, he built a strong rapport with me, creating a space where I felt truly safe, understood, and supported. His kindness and relatability made it easier to be honest about my struggles, and that connection gave me the strength to keep moving forward.
What stands out most about Dr. Hsin is how he educated me about my treatment options, particularly with medication. He explained everything in detail, empowering me to make informed decisions that felt right for me. Through our work together, I developed not only hope but also a deep sense of accountability. Because of the trust we built, I felt a profound responsibility to honor the progress we worked toward together.
Dr. Hsin didn’t just treat me—he inspired me to actively take charge of my own well-being. His care and commitment to my healing changed my life in ways I never thought possible. If you are looking for a psychiatrist who is truly invested in your journey and will stand by you every step of the way, I cannot recommend Dr. Peter Hsin enough. He is more than a doctor—he is...
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