TOCA Soccer and Sports Center Evanston — Local services in Evanston Township

It was a great pleasure for me to continue my passion for soccer at the Quad indoor court. I met many new and friendly friends. I always spent my time every week playing soccer with my team. However, today I was extremely worried about my health as well as my brother and other team members. We entered the court on time as scheduled and reminded the team playing in the court in a friendly manner. However, they refused to leave the court, with the reason that they started the game late and my team had to wait for them to finish the game. They asked us to go talk to the court manager. We were there with the court manager, but they continued to hinder and waste my team's time. Many of their team members started to use provocative words, as well as trying to prolong the time. One member, whom I later learned was the team captain, started to have aggressive behavior. I asked him several times to keep his distance, but he pushed me back on purpose. At that moment, my younger brother tried to put him away from me. Then, he continued to throw water bottles at my younger brother. My younger brother had been to school all day and was extremely tired, but they tried to retaliate as well as hit my younger brother. When I tried to stop the fight, they continued to surround me. Later, I learned that their purpose was to try to shield another person from behind who came and kicked me in the leg. I dodged a hit but was still pushed down right there. They only really stopped when I lay down. However, they still did not want to stop; they changed direction to my younger brother. Many members of my team filmed the situation. They only stopped and ran away when someone asked to call the police. I called the police and met the police directly in the yard with other members. When the police asked me for information and asked me to choose one of two penalties for intentionally attacking others: arrest or ban them from appearing at this Quad stadium for a certain period of time. I chose to ban them from the stadium for a period of time. However, I am still worried about people who intentionally cause trouble and intend to attack others as today continues to appear here. I always hope that the Quad stadium will continue to develop with people who understand and share the same passion for...

Complaint regarding consistent delays and inadequate playing time. Over the past several weeks, I have noticed that the pick up games on plei consistently commence approximately 10 minutes later than the scheduled start time. While I understand that some players may arrive late, it has become a concerning trend that the game is delayed as a result. It has become common practice for the extra time to be added at the end of the game to compensate for the delayed start. However, I have noticed that this adjustment has not been consistently implemented.

Specifically, during our game on 05.30.23 8 pm, despite the customary delay, the game was abruptly ended at exactly 9 pm, leaving us with only a fraction of the time we paid for. I approached the staff present and explained the situation, highlighting the usual practice of extending the game to account for the delayed start. Unfortunately, my concerns were met with indifference, and the staff displayed no willingness to address the issue or find a suitable solution.

While I acknowledge that the scheduled start time for the game is 8 pm, it is worth noting that without other players present, it becomes impossible for me, as well as others, to engage in a proper game. Considering that I am paying for a full hour of play, I find it disheartening that this issue has escalated to the point where we are left with inadequate playing time.

I have been a loyal customer at your field for quite some time, and until recently, I have enjoyed the games and the overall experience. However, the shift on May 30, 2023, was particularly problematic, and it has left me questioning the quality of service and respect for paying customers that your establishment provides.

I kindly request that you take this matter seriously and address the ongoing delays and the inconsistent application of extending game time. I believe it is essential to ensure that players receive the full hour of play they have paid for, as this directly impacts their satisfaction and overall experience...

I recently hosted a 5th birthday party for my daughter on a last minute whim. What an awesome experience... I can't say enough great things about this place. Parking was easy for our guest's. As we waked in the venue everything was set up including a large section of field with a bouncy house slide, soccer netting, tug of war rope etc. (I enjoyed dragging a bunch of 5 year olds on the turf) The cake and pizza was delicious and they have a convenient concession stand. Two thumbs up to the management, staff they were incredibly attentive and helpful. I didn't have to clean up the mess! The past 4 years I made the mistake of hosting parties in my home, stressing out for weeks and never feeling like I can be a relaxed host. That being said, I had a great experience hosting a party at Quad. I'll definitely be back next year for...