I was in Fairbanks just for 3 days and had brought my laptop. Knew the laptop battery had died and had issues replacing it (cant ship to Ak or not in stock)….but it had been working as long as I kept it connected to AC power. Even so, when I reconnected and turned on, it often took a few tries to reboot. This time it was fatal. Would not restart. Called Fairbanks Tech Support and they looked at the system hardware (at some point there had been an overheat situation of some kind) and most of the system was damaged beyond repair. BUT they saved my hard drive, and set me up with a new unit (and so much better for my use!) and the entire experience was so fast! Back in business and much stress alleviated. I have the highest praise for this company!! Thank you Fairbanks...
Read moreAfter years of disorganization and hesitation, I finally decided to take my iMac in to get looked at. I worked with Andrew and he was very knowledgeable and went out of his way to make sure he understood why exactly I was wanting. He was able to work much faster than I ever expected and called me several times over the course of a few days to update me on the progress he was making. I am super impressed with these guys and will be going there for all of my tech needs in the future. Excellent service and...
Read moreThe technicians and service at Fairbanks Tech Support are top notch! The techs are professional, highly competent, friendly, caring, and consistently go above-and-beyond to meet and exceed needs. They’re pricing is very, very reasonable and they look for ways to save a customer money. Their service and communication is consistently prompt and thorough. Fairbanks Tech Support is the “go-to” place in Fairbanks for help with...
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