Big 5 Sporting Goods — Local services in Fairfield

I bought a slow pitch softball bat two days ago and it was sitting in my car ever since, I decided I was gonna return it and it still had plastic on it and I have the original receipt. The manager came over grabbed it and said that she wasn’t refunding me for it due to it having a scratch on it which was small I didn’t even notice when I took it out of my trunk and I told her we’ll return policy stating as long as it’s still in plastic it can be returned and she kept arguing with me and being so freaking rude saying no and told me to deal with customer service. Sheri is her name and literally has the worst customer service and definitely give drug addict. Don’t go to this store....

I just left the store, one of the staff members was being rude to a couple that didn't speak much English. I don't know if that person didn't want to help the customer but some other staff member had to step in and help that couple and this store does not have much selection...

I have always liked Big 5 stores. They have a little of everything and have great sales. This store is in a nice location and there is always pleanty of parking. They carry a wide selection of targets and ammo and firearms as well. Support local business before they...