Pet Club Fairfield — Local services in Fairfield

hello ok my name is alves i was a pet club client but i will never be because i was discriminated against by two employees who were laughing because i didn't speak english correctly of dogs, in addition to smiling, it made me embarrassed and kept swearing between them because I thought I didn't understand but I was understanding that I was swearing at me, I went to buy a royal cabin ration and a goat milk and two medicines for worms, I had difficulty speaking the language but I translated it through Google translator, and instead of helping me, they were laughing and other customers were looking at me and this embarrassed me a lot, I showed her if she could help me with a product so that my dog ​​could gain more weight and she said there wasn't and I had to go to the fridge and show her that there was, I went to the fairfield store today at 7:30 and it was working. Naria Desiree and the other one did not want to speak her name, but she was a short white girl I am black and that is why I was discriminated against, I am a very influential person and everyone will know what the pet club does with its black clients I am very upset because I thought it was a serious company and it didn't make any difference between customers, I know that if these people were in my country we wouldn't do that, I'm disappointed with the pet club and I'm sad that the company has employees like these two that discriminates people from another country, very...

I always enjoy shopping here. They usually have what I'm looking for at a decent price. Also, before I switched their food, Pet Club use to be the only place that I could find the specific cat food I was buying within 20 miles of where I live (without paying a ridiculous price online).

Today I went in to get a new cat litter box. I know I could've bought one online but sometimes you just need to see the actual size you're getting. Although, to be fair, in doing my online research before going to Pet Club, I hadn't found the brand I ended up buying before. Plus the price was reasonable.

I also bought more litter...I personally like the Tidy Cats lightweight. They sell it at a decent price compared with other retailers.

When it was time for me to check out, the cashier was super lovely. She mentioned that she liked my shirt and we briefly joked about our shared obsession with coffee. All the associates I interacted with in the store were friendly (they usually are). And, in my opinion, I normally feel like the associates who work here actually like their jobs...at least that's the vibe they normally...

Most recent experience (07/30/23); apparently the staff is a bunch of kids that can't be inconvenienced with putting up a sign to notify customers that the vet clinic was canceled for the day. In fact, they kept up a sign stating the clinic is available every Sunday (which in this case it wasn't). It's bad enough you have a bunch of pet parents taking their fluffy loved ones across town in 90+ degree weather, to trek across the hot pavement to only ask a disgruntled kid if the clinic was in fact in operation that day. Best part was, not all of the staff was on the same page and I had to ask 3 team members to receive the correct information. Posting this in hopes that the leadership team will get the memo..to notify customers via email or at least a sign on the sign (🤦) or the door so we don't need to waste time talking to a kid who feels like we are asking them a basic question about THEIR facility. Do yourselves a favor and don't count on an unreliable business to provide a care plan for your fluff. See an established...