My wife and I recently had the incredible opportunity to experience the nighttime kayaking tour with Puerto Rico Access Tours to see the famous bioluminescent bay. We had never tandem kayaked before, and we were a bit nervous about the experience, but Jaime, our guide, was absolutely wonderful. From the moment we arrived, he made sure we felt comfortable and confident on the water. His guidance was clear, patient, and friendly, which really helped us relax and enjoy the adventure.
The entire team at Puerto Rico Access Tours was professional and attentive, ensuring that everything went smoothly throughout the night. The bioluminescence in the bay was absolutely breathtaking – the glowing water as we paddled through was like nothing we had ever seen before. It was a magical, once-in-a-lifetime experience.
Overall, we had a truly memorable night. The tour was well-organized, the team was outstanding, and the natural beauty of the bay was beyond words. We highly recommend Puerto Rico Access Tours for anyone looking to experience the magic of the bioluminescent bay, whether you're a first-time kayaker or an experienced paddler. Thank you, Jaime and the whole team, for making this such a...
Read moreThis company and Bio Bay tour is a complete SCAM!!! They are selling an experience they can't deliver!! You book a tour for the Bio Bay and at different times of the moon there is ZERO visibility of the glow and they make you get under a tarp with one inch of room if you push the next kayak that you are tied up to splash and to even see a spec of the bioluminescence! We had to share the tarp so had about three minutes! This is a complete joke and not worth your money!! When complained and asked for refund the customer service from the manager Alex was absolutely horrible!! And said you are buying a night kayaking not to necessarily to see the glow of the bioluminescent. Even though the description says bio bay? And why would you go kayaking at night?? Unreal!! Then he hung up on me— Great customer service and a good way to treat your customers! Save your money and do NOT book this tour or from...
Read moreFABULOUS!! 5 stars +!! Traveled with 2 older ladies who where mobility challenged. Access Eco Tours made ALL accommodations for them: guides in their kayaks to help paddle, special easier entry point, assisting in and out of the kayak, kept stupid teens not supervised by their own parents away from them, made wonderful conversation, etc. The manager treated them like they were his own grandmothers (so sweet) can't say more about the operation. They have a variety of accommodations for mobility challenged! We were refused entry on a sailboat excursions the night before From a Different tour company. So nice to have kind, nice, understanding profesionals Acces Eco Tours to help make...
Read more