Louie's ACE Home Center — Local services in Fallon

Over the last 20+ years, my family has spent thousands of dollars at this store on hardware, pumps, paint, gifts, doors, animal/bird feed, tools, pressure tanks, lawn care, etc., etc. I am constantly receiving "Reward" cards, generated from all the money we spend there. The last several times I have tried to use these "Rewards" when purchasing the 40 Lb. (and/or 20 Lb.) sacks of bird seed (120 pounds per trip), I'm told they can't accept them because "the price is already discounted as much as possible". WHAT?! We're not talking sale items here; I know the cards are marked "regular priced merchandise" only and that's what these purchases are. Since they DO occasionally have the wild bird seed on sale, then I assume THAT would be the "discounted as much as possible" price! I cannot believe that, after all the business my family and friends have given this store that they are going to quibble over a $5.00 or $6.00 discount on a $70.00+ purchase. This happened again this morning and it will be the last time. I will not do business with this store again and will advise everyone else I know to take their business elsewhere too. Hopefully someplace where they appreciate their customers. If there was a "Zero" star rating, I would have...

This place is a total scam. Avoid at all costs. My brother rented a tractor from this craphole. The men running this place?Unprofessional doesn’t even begin to cover it. They rent out junk tractors that barely start, stall constantly, are missing basic things like lights and ultimately break down with issues completely. They refused to give his money back and even had the audacity to ask him to pay for repairs to the hunk of scrap metal that they never should have been renting out in the first place.

Oh, and they don’t just scam you on the equipment. They also pull shady business deals. They made an agreement to rent it for their weekly prices, took the money, then turned around and claimed the deal never happened. Kept every last cent, even though he only got to use it a day after they made the weekly deal before it broke down.

So unless you want to end up in a legal fight just to get back your money, stay far away from...

This is a dishonest business. I rented a tractor from this place, and it was a complete disaster. The machine barely started, stalled constantly, and was missing head lights, the ignition key broke. They have no problem renting out poorly maintained equipment. I've never seen a tractor so neglected.

But the real issue wasn’t just the faulty tractor, it was their lack of honor. When the machine completely took a crap, they refused to refund my money. Worse yet, we had agreed on their weekly rental price, and I payed for the whole week and only got to use it a day. They then denied the deal was valid and kept every cent. Now I have to go through the trouble of suing them just to get my money back.

The "men" running this place have no integrity. They don’t stand by their word, and they certainly don’t care about fair business practices. If you value honesty and reliability, take your...