Cell Depot - Phone Repair — Local services in Falls Church

Great store. Amar was excellent. I was visiting Arlington, VA. I dropped my phone twice in a day and I could no longer receive a call. I panicked and called Cell Depot. Amar said to bring it right away and he could possibly take a look at it. He was 15 min. away. I was staying at AirBnB.

He diagnosed it and said everything was working on my phone. I was puzzled. Then he said the phone reception must be bad where you were when the phone couldn't make a phone call.

He showed me how it was working just fine. Therefore no need for a repair. Also he told me that my iPhone battery was old and he recommended a new one soon but it was not the reason for the phone acting up.

He did not hard-sell me the new battery and he took time explaining the condition of my phone battery. He also said that a bad connection was probably the reason for calls failing. He was right. I had a bad connection for my AT&T phone at my AirBnB place. I had assumed it was not working because I dropped my phone twice that day.

I asked him to install a new battery since I was impressed with his attitude of no hard-sell. He was very helpful and patient with a very anxious, upset customer (me!).

I highly recommend him. While I was waiting for him to install a new battery, Another customer came in and raved about him. Yep. I knew I came to the...

Amar knows his stuff. He's an expert at diagnosing problems, taking things apart, and putting them back together Phone fixes aren't always easy or straightforward, but unlike what you might get at an Apple store, he's a problem solver and is willing to put in the work to fix whatever issue you may have. He can work fast, but understandably there is a limitation in terms of the accuracy of a time estimate he can give you--he's the only one working, and there's no way to predict the amount of business he'll get at any given time.

That said, it was refreshing to have someone take the time to actually fix my phone, instead of suggesting that I just buy a new one (as Apple does). The issues with my phone, which started with a broken screen and battery problems (quickly fixed), ended up being much more complicated than either of us expected. Despite only paying for the initial repair, Amar was determined to get my phone back to me in perfect condition. After many hours of labor, my phone is as good as new, and Amar didn't charge me again. He also took the time to explain what was going on to me, and remained in communication as the timetable to fix my phone changed. If I have problems with any electronics in the future, I know where to go--and I know where to...

These people really know what they’re doing, I highly recommend this store if you’re trying to fix your phone. The main fixer there - I believe his name was Amar- did a fantastic job fixing two very old phones I brought in. They were Samsung sliding phones, and I had just about given up finding someone who was willing to take on the challenge when I found this place. I had so many people tell me that it was impossible or a lost cause and that they wouldn’t even attempt to fix the phones (I recently found them in a hidden-away place and I wanted some old texts/photos back).

But not Cell Depot. They did it with enthusiasm, and I recovered every last piece of precious data. I couldn’t recommend this business or their professionalism highly enough. Ignore the naysayers among these reviewers, they’re just bitter about perceived lack of bedside manner, but who needs bedside manner from their mechanic or fixer? They know what they’re doing and that’s all that should really matter. Just try these guys out if you have a difficult task requiring data recovery or the like since they’ll more than likely get...