Protea was everything I was looking for in a jeweler and more. I needed an anniversary band for my wife on our 10 year anniversary and after finding their website and a few items that interested me, I spoke with Anthony and he was extremely helpful in determining a few good options in my price range. He also offered to work around my schedule, since I was coming from DC after work and he was willing to stay a late after normal business hours (a few times).
Then he went above and beyond to offer to let me take the ring to present on our anniversary and then bring it back to have it re-sized afterwards since I wasn't positive about my wife's ring size. Most jewelers would not have done this. She loved it! And after we came back and had them resize it, we had the ring back within about a week. We couldn't have been happier with the final product and the overall service!
After this purchase, I had an old family heirloom ring that was missing a stone and needed some repair and resizing. I had taken it to a few other jewelers, none of which could ever help me. Anthony worked with his staff to find a new citrine (my wife's birth month) stone to replace the missing one and then had it completely fixed up and wearable again for the first time in a couple decades! Once again, I couldn't have been happier with the outcome, pricing, and level of service in every interaction with had with Protea.
Highly recommended and surely we will be shopping there...
Read moreMy father-in-law asked for my help with a 50th anniversary gift for my MIL. He had in mind a ring that would represent the 50 years they’d spent together. He asked if I could contact a jeweler to design something special. This was three weeks before their anniversary and during COVID! Not knowing where to turn and worried that a well-known jewelry retailer would charge a fortune and might not be nimble enough to turn around a custom piece in a short time frame, I reached out to a friend who recommended Anthony. Anthony was prompt in following up on the email introduction and we spoke the next day. I explained what I was looking for (which was very unique and needed an experienced jeweler to execute) and Anthony was very understanding and helpful. He advised against a ring since we weren’t sure of my MIL’s exact ring size and the challenges of designing something of the proper proportion. Together we decided on a pendant and he had his designer get to work on a mock-up. The next day we received a CAD design via email of the proposed piece. It was perfect! The piece was created and Anthony delivered it three days before the deadline. My FIL presented the necklace to my MIL at a 50th anniversary dinner and both had tears in their eyes. She hasn’t taken it off since! I felt completely confident in the quality, price and execution of this purchase. I’d highly recommend Anthony for your next...
Read moreIn 2004, my husband purchased my engagement ring from Protea Diamonds. The purchase was a surprise and I was not present; however, I am told the experience was top notch. Anthony and Chloé were kind, nonjudgemental, patient and informative. My husband was able to purchase a heritage quality diamond platinum set solitaire without the ridiculous markup.
Several months later, my husband and I were in the market for wedding bands. Because I wanted to shop around, we visited nearly a dozen jewelers, including high jewelry retailers such as Tiffany, Dior, De Beers and Harry Winston. Our last stop was Protea Diamonds. None of the high jewelry retailers compared to the quality of service and guidance received from Protea. In some cases, jewelers were pushing subpar jewelry that was nothing to close to what we described or wanted. In some cases, we felt like we were buying used mattresses or cars. Protea truly listened and worked within our parameters to find the pieces we wanted.
I’ve been going to Protea now for fifteen years. No matter if I’m visiting Protea for a repair, an appraisal, to browse or purchase, the experience is consistent.
De Beers many have introduced the slogan, “A Diamond is Forever,” but it is Protea Diamonds who “Shine Bright Like a Diamond,” (Rihanna) with their combination of impeccable customer service and outstanding heritage of diamond and...
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