Elevation Burger — Restaurant in Virginia

I arrived there at 11:05 in the morning. It was locked, but the worker graciously opened the door. I stepped in and ordered Single Burger along with fries and mandarin slices to go. I paid and waited. Someone said, "Order ready for Linda" but I looked around. Some people were already inside but no one picked it up. I didn't believe it was mine because my name isn't Linda. Anyways, I was suspicious so I went over and the lady who recorded my order apologized for the name swap. It's totally fine! It happens. But the next thing that happened led me to post the two stars. In a hurry, I picked up my order and got into the taxi. 1.) Once I tasted the burger, I recognized something was missing. There was no salt! It was so bland and I couldn't taste the meat. I was so stoked to taste the organic meat but alas. It had no taste and I trashed it without looking at it ever again. The fries were amazing on the other hand and had just the right amount of salt. I peeked in the order bag to eat my mandarin slices but they weren't there. It simply wasn't there. Bad burger, and now this?! Wow. I thought - maybe it's the morning so the workers must have been groggy and disorganized. I let it slide. I will visit once more in the future but it's not my go-to. Despite the continuous problems, it's still a healthier choice for...

Many low reviews of this place mention a lack of flavor in the hamburger. My hamburger definitely had "flavor" if Hot Dog is a flavor, because my hamburger sure tasted like a hot dog.

Uhhhh, really? I love meat, but a hot dog is the last form of meat I would ever want to eat. I hate hot dogs.

I was this close to making an extra trip to the Five Guys inside the mall to satisfy my need for an actual hamburger, but actually exercised better judgement.

Thanks to the calorie counts listed on the menu, I can now confirm that that the 1540 calories making up my "hamburger" with blue cheese dressing and bacon, french fries, and cookies, were the biggest waste of calories ever.

I didn't even care for the cookie. I thought it was a little too sweet. I think I must have lost my sweet tooth, because I'm finding a lot of things too sweet nowadays.

By process of elimination, my favorite part of the meal were the fries, but that's not saying much.

And I was so excited by their Club 7 Card, as you get a stamp for every beef patty purchased, so one regular burger with two patties equals 2 stamps. That means I just need to visit 4 times and I get a free single burger. It's too bad I don't plan on coming back again.

In short, I'll order pink slime over Elevation...

I post this here because Elevation's website has no contact information for their corporate office in Arlington. Makes me wonder if they're not interested in hearing customer experiences. The Harbor East location feedback from a group of 5 that went there for lunch: After purchasing a meal to go, there were no properly fitting lids for the cups. When cashier was told, she said they didn't have any lids - and went back to ringing up customers. There were no napkins placed in the to go bags. There was no Coke Zero or Cherry Coke. The Iced Tea was stale. Cashier didn't do anything when told. When asked for ketchup, would not respond and went back to making burgers. No cards "frequent shopper" cards were available. Customer: May I have a vanilla milkshake. Cashier: Sure - what flavor? Fries were cold and tasted like they'd been sitting around. Minimally staffed and no...