Geek Squad — Local services in Falls Township

Completely Incompetent!!!! Not one tech there knew what they were doing when it comes to fixing an I Phone! The back of the phone was shattered so they ordered the piece they needed which was basically a brand new phone but never replaced the front screen, so the back and the insides are brand new but still the same front screen, but whatever, there is nothing wrong with the front screen. They forgot to put the SIM card back in my daughters phone and when we called them about it, they had no idea where it was! My husband took the phone back to them and they had no idea how to fix it! Since the phone was still not working my husband has to tell them that it probably needed to be activated since it was a brand new phone🤦🏼‍♀️ And they thought they were doing us a favor by giving us a new free SIM card….they forget to put the old one back in but they were doing us a favor by giving us a new one…..seriously?!?!?! I will buy a brand new phone before taking it back to them if it ever needs to be fixed again!!! Save yourself a trip and money…..don’t use...

Great experience. Had the misfortune to open what appeared to be a known picture file as soon as clicked on the 'continue icon', my computer froze and the ransomeware took over. That's when I called the Geek Squad for help. They were pleasant, understanding and started to immediately work remotely to solve my computer problem. After a solid hour and a half they cleared my computer of all files and program's of the ransomeware and other websites that were creating problems and I didn't lose anything. I cannot describe how relieved I was to regain control of my computer and how well it ran. Great job and well done Geek Squad. I am so happy that I purchased their Tech service contract, this one incident made the investment worth every penny. I'm a believer in their work and very satisfied. I hope anyone reading this and has a similar problem uses them to remove their particular problem from their...

Thank GOD for GEEK squad. My MacBook Air wasn’t starting up and had quite a few issues going on and I couldn’t figure out what was going on with it and neither could anyone else that tried to help me so I reached out to Geek squad and they had me drop it off to them to have a look at it and two days later they reached out to me to let me know it was fixed operating properly and they even updated the software for me. I definitely appreciate the service...