Motorcycle Training Center Corporate Office — Local services in Farmers Branch

Paid the $170.00 special fee. The instructor Sonny was a major jerk and I didn't feel he was even a qualified teacher and felt I was learning nothing. Everyone in the class said the same thing outside ar the break. I called to reschedule during the first break and the lady told I could and would have the director call me for that . I left because I was told I could reschedule, when the director called he said he only had 2 complaints on this instructor so to bad, he wouldn't reschedule because that was to much of an extreme or refund my himoney. He basically screwed me. I would recommend Harley Davidson classes. They said they took the same class before and was very disatisfied themselves and we're unprofessional. I signed up with them so thanks for stealing my money after your representative told me I could reschedule so I left. That isn't right to tell someone that then you screw them.....

MTC SUCKS BIG TIME AND THE DIRECTOR IS A JERK ALSO.... The owner does not care about complaints and is not understanding in any way. I would recommend staying away and if you dont, don't ask any questions the instructor may think is stupid bexause he will try to make you feel stupid and then try to make it look like it was your fault he got mad.... They do not look at your true complaint. Mine was,simple and I called during my break. I did not leave until I was,told I could reschedule and then told to bad, it's to extreme of a request. Teally, your instructor didn't have a clue except what he thought was the rightvqeurions and now because I asked a simple question he didn't like I'm our my money. You can't take adva5of people like that and get away with it. I was willing as wanted a simple solution to do a different class and instructor an ad you gave me no opinions. You will. I will see my full legal options...

Unprofessional. When I tried to explain to the manager how the instructor treated me and how there was no instruction on the basics at all, he actually laughed at me. That tells me all I need to know. If you're a beginner, you should try to get a friend who has some experience to explain things to you, or watch several YouTube videos to get an understanding of the basics. Then take a class somewhere else. Very disappointed and I don't recommend.

Response to owner: You're trying to say the manager laughed because of what he THINKS he knows about what happened or should happen in that class. Taking a class online doesn't exactly prep you if you've never even sat on a motorcycle before, you still need someone to come over to your motorcycle and show the controls and where stuff is, how it works, etc. My complaint was the instructor never gave me any individual attention whatsoever, and he was exceptionally rude and tried to intimidate me when I was on the motorcycle. It was one of the strangest things I've ever experienced.

When a customer has a complaint, the last thing you should probably do is laugh in their face. Disrespectful. None of your statistics matter; I know what I experienced from that instructor and I wouldn't wish it on anyone. It was humiliating and denigrating - no one could hear what the instructor was saying to me because the motorcycles were running and we had our helmets on. And for your manager to laugh at my complaints on the phone... amazing. That's ok, I'll find another...

passed motorcycle class today! i did enjoy this class, most of it was informative and helped me learn basic skills. i would say that the person training us went too fast, didn’t assure everyone understood before continuing on. he was great at identifying and helping with causes of error but couldn’t explain counter turning to us. i’m a logical person and the idea of counter turning didn’t make sense, instead of explaining it to me he just said “you just do it, i can’t help you with that” Not Helpful. we had someone who was late and didn’t have their paper and the teacher let him participate, even when he didn’t have it the second day. he also let us wake up in our cars when it was cold. i didn’t like that when he asked us what can affect our driving and i said “mental illness” he said “well, yeah. stupidity can effect it” i have adhd and didn’t appreciate being called stupid. over all great class, the online portion was very helpful! i will say that leaving early wasn’t cool because this class was very expensive!! i hope in the future yall make sure that classes get out on time instead of early! edit: just read another review from someone saying they were late and the company didn’t care! this was the companies response: “ I'm sorry you are not happy but honestly you didn't even get to experience the class and have no one to blame for this but yourself.” who ever replies to these reviews needs a...