Vuori — Local services in Farmington

3/26. 4:30p. Four staff and two customers, including me. While the staff chatted up the other customers and then each other, I was ignored for 25 min - not even so much as a greeting upon walking in. Even though I was actively trying things on, the four staffers never left their side of the counter. Was it because I'm way outside the desired age demo (74, fit, active)? Was it because I didn't look like I knew what "slay" meant (in the words of another reviewer)? Or is the staff just poorly trained?

Ordinarily, I'd walk without buying. But these products are so good, I sucked it up and bought. The fabrics are a miraculous combination of comfort and performance. The styling is sleek. Colors are unique but tastefully understated. And many of the offerings double as workout and walk-around wear. I love the winter stuff I bought, so I bought a few things for summer.

Just IMO, when you're new to a market area you should try to hire advocates who understand how to present.

PS - When my wife mentioned we had recently moved from NYC, one of the counterpersons asked why in a very chiding way. To him: you can romanticize NYC all you want, Bubba. But that town would...

This place has the worst customer service which I really don’t come to expect from a Vuori location. Been to both original locations in San Diego where they greet you and ask if they can help you find any sizes and colors. This location in Farmington is quite the opposite. I don’t know if they just don’t think if you are not white you can’t afford their clothes or if it is they just think helping customers is not part of their job. Walked into the store the employees gave us a quick look and continued with their conversation amongst themselves like we didn’t exist. Not one greeting or offer to help us find anything. After five minutes had to leave as the impression was that we were too much of an inconvenience. They did sarcastically said have a nice day as we walked out the door. Better off just...

I can’t say enough great things about King at Vuori in Station Park! She made the shopping experience amazing. She takes the time to have a conversation, truly understanding what I want and need, and always recommends the best pieces. Her customer service is hands down the best I’ve ever received—knowledgeable, friendly, and so genuine. She has me completely sold on all my favorite clothes. I’ll definitely be asking for her every...