Old Navy — Local services in Farmington

Well, a few weeks ago I went in to see if they had any kids St. Patty's day shirts (boys). I couldn't find any variety so I was just browsing and waiting to see a worker that I could ask. I never ran into one, not once. I was there for a good 45 mins browsing the boys.. and part of the mens clothing and decided on a shirt that had the theme but not what I was looking for. I got to the check out and the young girl was shouting to her supervisor about hopefully leaving early. She asked if I found what I needed and I said that I couldn't find any help out on the floor, and she said sorry. She was nice over all. I asked about something that was supposed to be on sale about licensed merch and the other girl said it was only certain things which was misleading but I let it go. It came to the end where I was going to pay and she asked me about getting the credit card, I told her no thanks about it but then she asked again and explained how quick it is to apply. I declined again ready to pay and she asked a third time saying something else so I had to actually get rude and say, "I said NO." She did look shocked but no means no.. I don't appreciate being pushed about something especially when I've already...

I give 3 stars because I stood in a horrendously LONG line (well, it IS the day after Christmas after all, but...) to return a few things I did not have a receipt for since they were gifted to me. She told me I only had 2 options and I could either 1) have a gift card sent to me by mail or 2) do an exchange immediately for other items, so I chose the latter. I go shop around and go back to checkout with my new items, and there is no line but there are 3 cashiers open already helping people, so I had to wait. While waiting, a couple of other people line up behind me and one of the cashiers finish and I start to walk up and she walks away!! So, I turn around and head back to where I was waiting, and another girl finishes with her customer and SHE WALKS AWAY too!! So I'm left standing and waiting even longer!! I have worked in retail myself, and you should know better than to walk away from your register with a line!! Come on guys, get your act together!! But overall, it was your average trip to Old Navy. Got some cute jeans, and a...

I have purchased multiple pairs of old navy jeans online recently. Of those, 1 pair that I bought in january 2022 is developing holes at the corner seams of all sides of both back pockets. Another pair the zipper will not stay up.

I read online that old navy would exchange defective items so I brought these into the store. Since I have had both pairs only a couple months I figured they'd be pretty cool about saying, " yeah your jeans should last you more than 3 months without falling apart, we will exchange them."

I was wrong. I was turned away without even speaking with a manager after standing in at least a 15 minute line (nope, not an exaggeration). I cant believe any company would see jeans lasting that short period of time being okay. I know they aren't the nicest store but it wasn't even a full 1/4 of the year and these jeans were splitting and they acted like...