Since this is an expensive restaurant for Utah and cost what I usually spend on a middling meal in where I live ($100+), I recommend you save your money and go elsewhere. Denny's perhaps, where they make no pretense about the quality of their food. Despite their attempts for an elevated dining experience, I could have gotten the same experience for less money by taking a blowtorch to the leftovers at the back of my fridge.
The first thing I noticed was how dusty everything was. While I'm sure it was snazzy when it first opened, it was giving Ms Havisham vibes based on the layers of dust that coated lights and a glass accent feature.
I ordered the charcuterie board as an appetizer to share with my dining companions, and it was disappointing. The crostini that it came with was burnt (carbonized burnt), and the salmon was old and smelled horrid. The pear had been frozen at some point, judging by how mushy it was as well as the translucency which occurs when a fruit is frozen and the cells burst. The minced kalamata olives were... Interesting. Overall, it was not worth $24.
For drinks, my sister ordered a French 75, and whatever she got was most decidedly not that. Whatever she got had bitters in it, and the lack of St Germaine was gaggingly noticeable. I ordered a lemon drop, and that was the best thing I had during this experience.
For my main, I ordered the steak salad because it's a salad, it's pretty hard to get wrong. On that note, have you ever had lettuce stay in your fridge too long and it gets mushy and gross? Yea, there was a lot of that in this dish. The steak was burnt as well. Not seared, burnt. So either the grill was dirty and covered the steak in the cremated remains of other food, the grill was too hot, or the chefs weren't timing things correctly. Either way, it was disappointing.
My spouse ordered a pasta dish that gave him food poisoning the day before we flew back home. That is truly astounding to me and that tells me that either the pasta or the sauce was too old or stored improperly (or both). This makes me wonder about their food safety practices.
For dessert, I split a crème brulee with my spouse, and initially it looked promising. But, as is the theme of this review, they somehow managed to burn the sugar as they caramelized it. It was also exceptionally eggy, as in the yolk flavor was overpowering. So a combo of burnt sugar and egg yolk certainly made for a unique flavor combination. An egg-y flavor is caused when the center of the brulee is still hot, and you apply heat to caramelize the sugar, resulting in the eggs curdling. I ordered coffee with dessert, but they stopped brewing coffee already. I suppose I shouldn't be surprised since we were in Utah, but it was a cherry of disappointment on our cake of a bad dining experience.
Finally, our waiter was fine. I usually don't critique staff because they're just trying to make a living and it's rough in these streets, and they're the ones who will get in trouble with reviews like this (even though it's the management's fault). But, he seemed to carry a certain disdain for me, addressing either my spouse or my sister, and avoiding me as much as possible as evidenced by my spouse and sister's water being refilled repeatedly, but mine being neglected, repeatedly. Not to worry though, we still tipped at least 20%, we're not animals. In a similar vein to other reviews, I guess they're not used to having people who don't fit the Utah mold visit their establishment.
My spouse and I dropped over $100 to eat here. That is a price commensurate with what we pay to eat at some of our favorite mid-tier spots where we live, and the difference in quality and experience was stark. Overall, it was profoundly disappointing, as Twigs is mentioned with almost reverential tones by my Utah friends, only to find out that the food is more made with more...
Read moreI’ve been doing at twigs since the first week they opened and have always been happy when it came up as an option. Ridden multiple waves with menu staff and management changes but always found a favorite dish and enjoyed my servers. We stopped by on the third as our best last minute choice. Asked to sit on the patio and then the chaos ensued. The restaurant was not busy. Maybe 7-8 tables winding down 90 minutes before close on a weeknight. We were left unattended on the patio with several other tables who had already been served. Watched their drinks refilled, orders delivered while we waited for water. After 15 minutes I flagged down another server and asked if he could help. He said he would send our server who he said was a great guy but described him as a chatterbox and got a telling grin. He finally appeared. Sweaty, disheveled and seemed a little disoriented. We got water quickly after and ordered cocktails. Drank our waters and waited for our cocktails for far longer than normal. When I caught his eye and asked for a water refill and an update on our drinks. He bluntly said trust me if they were ready you would have them. We placed an order for a dish I’ve eaten many times and got a third fill on our water still waiting for our drinks. They finally showed up. About 25 more minutes and our entree showed up. Cold and dry from sitting waiting to be delivered. I walked through the restaurant to use the restroom, considered heading straight to the bar for a fresh cocktail. Our server was seated at a table having small talk. I thought it’s okay. A manager will come and save us. This didn’t happen. We were there almost 2 hours and waited again for our dessert. Ignored, treated rudely by our server with dry drinks on our table most of the night. Such an awful experience. I gave him cash and told him we needed to leave so please return with my change quickly. He did not. I walked my girlfriend to the door and went and found him to get my change. I mentioned that I had asked for speed and he had a smart sss response that was not helpful. This dude belongs at chilis or Applebees. Not a slighter fancy version attempting to identify as the closest thing to fine dining in Davis county. I spent 190 dollars on a bowl of cold pasta with steak and mushrooms. and just the right amount of drinks to tolerate this hellish situation. No one cared. No Manager check in. No help from other servers even when we asked for it. This place has gone FAR downhill and I k ow won’t miss my visits but definitely won’t have any more of my money or a recommendation to anyone I know in the future. Such a bad experience. So disappointed. So expensive. Don’t waste your time or money. These people don’t care. About...
Read moreTwigs is a dining establishment that unfortunately falls short in several aspects, leading to a "three strikes and you're out" verdict in my personal dining experience. While the restaurant excels in providing a five-star atmosphere and top-notch service, the overall quality of the food leaves much to be desired, earning it only two stars in that department.
Upon entering Twigs, guests are immediately greeted by a warm and inviting ambiance that sets the stage for an enjoyable dining experience. The decor is stylish and modern, creating a sophisticated yet comfortable atmosphere. The service staff also deserves praise for their attentive and friendly demeanor, ensuring that guests feel welcomed and well taken care of throughout their visit.
However, despite the positive first impressions, the quality of the cuisine at Twigs fails to live up to the high standards set by the atmosphere and service. The menu offerings often lack innovation and excitement, with dishes that fall flat in terms of flavor and creativity. While some items may be decent, many others leave much to be desired in terms of taste and presentation.
Additionally, the prices at Twigs do not align with the overall dining experience. Given the mediocre quality of the food, the pricing feels unjustified and exorbitant, resulting in a poor value proposition for guests. When considering the cost relative to the quality of the dining experience, it becomes clear that Twigs misses the mark in terms of delivering a satisfactory return on investment for patrons.
Overall, while Twigs succeeds in providing a welcoming atmosphere and attentive service, the shortcomings in the quality of the food and the value for money aspect make it a restaurant that I am hesitant to revisit. Unless significant improvements are made to the menu offerings and pricing structure, Twigs may continue to struggle to meet the expectations of discerning diners looking for a truly satisfying...
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