Unfortunately, my initial appointment was for 3pm but the ships changed it to 2pm which I agreed. Today was my appointment and I had a bad experience with the Locks House. I went in for my 2pm appointment and left at 2:45pm without getting my hair done. I arrived at my 2pm appointment 10-min early and had no problem with Mica being 15-mins late but then I was still waiting. Mica didn’t call on me until 2:36pm then told me to wait in her room and it was 2:45pm and she still had not started on my hair. Instead, she was talking to someone at the front desk. Mica then explained that she had a walk-in before me and she could not stop to call me to ask me if I could come to my appointment a little later. But, she had me waiting even longer to talk to someone at the front desk while I was already waiting for her. I don’t understand how now two walk-ins took precedence over my scheduled appointment. Mica handled the situation in a very unprofessional and very inconsiderate of my time. My time is just as important as hers. Mica apologized as I was walking out the door but her explanation for placing two people ahead of me and making me was was very disrespectful and disappointing. A 15-min Grace period is reasonable but if it’s gonna take longer, communication is key. I’m prefer to support black owned businesses but not when I’m treated like this. I cannot in good faith recommend this shop to my friends and family after how I was...
Read moreOnly visited the German Bakary Max und Moritz. Our first server was great. Then we had another one and everything went south. She ought have continued education in customer service. Food was good. Second server was correct and not insulting but was very unfriendly. This is something that does not invite continued patronage. She might have had a bad day but in the end the customer...
Read moreGreat little place for a taste of Germany sits among the other business's in this corner. Enjoyed the cucumbers and red/blue/purple (some call it these names) cabbage . Wish portion sizes were a bit bigger to make you feel it's money well spent. Otherwise, nice...
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