FAST Transit Information Center — Local services in Fayetteville

I had a really bad experience... I recently moved from another state and didn't know that you had to pay for children under 6...My 3-year-old was taller than some sort of line they had..I paid for myself and didn't know I had to pay for him and had no more money anyway. . I was literally stuck at the mall for hours with my 3-year-old because no bus driver would allow me on their bus without paying for him. A kind stranger, I met at the cross creek mall gave us a ride back home. Who does that to a woman and a small child?... Another experience I had was my husband and I was going to BJs. We were supposed to take the bus to the mall, stay on the same bus and on the turn around get to BJs but the bus driver wanted us to pay a new fare at the mall on the same bus...Robbery and so very stupid of them to have...

The buses always braking down and the driver's talk to the rider's disrespectful like the lady that where the wigs that drive bus number #19 she ask if we have IDs because she was going on base i said yes and she said she was not talking to me and she was not Pacific on what kind of IDs to Bring was military IDs or not and she was very nasty drop us off at the gate and I'm walking back to the bus stop from the base and she drove right by me wow need...

Schedules at the stops are time frame before covid should have been updated some drivers are helpful and engaging with customers.people rely on you to get them to work school& appointments but the times on line and at the busstops are incorrect and inconvenience s everyone. Disappointed and disgruntled...