Amelia Nails — Local services in Fernandina Beach

I went to the Sadler Rd. location. After my pedicure and waxing services were done, I went to the counter and was told the amount owed. The amount they provided was correct, according to the prices they had given me upfront. I then told the female employee that I would be using a gift certificate, and since the certificate was seven dollars more than the amount due for the services, I told her that they could keep the remaining balance. Both the employee and owner were present when I paid, and there were no issues at the time, though the owner did not look pleased that I was using a gift certificate. Odd, I thought. (They had already collected the money for the certificate on an earlier date.) Apparently, this was not enough, so after paying and walking back to my vehicle to leave, the female employee who took my money came outside, flagged me down, and said, "The owner said you did not pay enough. WHAT?? I immediately knew that they were trying to pull a fast one but agreed to go back in and pay more. The owner was not the least bit friendly or apologetic for changing the amount after collecting my money and saying goodbye. I have no intentions of returning to this place. It's clear that customers are not a priority at all. They simply...

I found this salon very last minute and Rain was able to accommodate me and did a great job. This is my 3rd time getting my nails done and I won’t go anywhere else. Mrs Rain treats you like family and will make sure you like what you got and be 100% satisfied. I got my nails done last week and one of them fell off a couple of days ago and she fixed it at no charge. Today, I noticed a couple of my nails were lifting and she told me to come in and she fixed all of them at no charge. Wow. She offers amazing customer service and goes above and beyond. Mrs Rain, Mrs Kim and Ms Courtney are all so sweet and fun to be around. Thank you for taking such...

Techicians were super sweet / friendly / great!

Only issue was, we walked in on a Monday for the senior discount for my mom, mentioned it before we sat down -- then at the end, we are told the senior discount only applies for appointments, not walk-ins. They said we could've called 5 mins ahead to make appt, then sat down, then received discount. This makes no sense at all since there were no other customers the entire time, so shouldn't make a difference in price/discount if we made appt or not. The advertisement was not clear and seems sneaky to mention...