Habitat For Humanity of Northern Arizona — Local services in Flagstaff

This place is great if you know what to expect. Some of these other reviews seem to expect a place above your average home improvement store but this isn't really that place. It's more like a Thrift Store but for home improvement projects and at that, they do a great job. I have been here multiple times as I am on my second house that isn't new so this store is perfect. My house has old style switches and when I went there, I noticed they had the new ones that are more flat. I bought a few for like .50 cents each. There prices are generally great but sometimes they ask for a bit much on some of the furniture if it's nice. I'd be willing to bet they would negotiate with you to make space though. I have brought donations and it wasn't a problem at all.

TLDR: In short, this is a Home Improvement Thrift store for people who aren't afraid to get their hands dirty or understand that there are risks in buying second hand. We all have been putting off projects so if money is the reason, this place might be...

People at the Restore are OK but the 2 a-holes (2 White guys) who came out to pick up our donations today were awful especially the fat bearded guy. The bearded guy said there was a small stain on the couch and he refused to take it unless I made a $50 donation to Habitat. The back of his truck was covered in broken glass pieces. Also, he never called us 30 minutes prior to his arrival like he’s supposed to do! He said $50 was the cost of taking it to the dump, but you know he probably just donated it to Goodwill and never paid a dime! So I donated nice building supplies, a charcoal BBQ and the fat bearded guy used extortion to force me to donate $50 to Habitat For Humanity because he knew I didn’t have a large enough vehicle to take the couch. Go straight to the store to donate but don’t have these scam artists in their truck come and pick up...

I scheduled a pickup and they never came out or called. When I scheduled the pickup they said it would be a week before they could come by. They also said that they would give me a call 30 minutes before arriving.

On the day of the pickup I never received a call. At about noon I decided to call them to see if they had a projected time since I had already been waiting 4 hours. I left a message asking to be called back. I didn't get a call back. At 2pm I started calling every 45 minutes to see if I could reach a person. No one ever answered.

I waited a week for no pickup, no returned calls, and a day spent waiting for them.

If you're looking for a place to donate to if look elsewhere. I've donated to them before but...