Warner's Nursery & Landscape Co. — Local services in Flagstaff

This is the first review I've ever been compelled to write about a non-restuarant establishment.

I've never been a plant person, except for cacti (which barely count since they require almost no maintenance). I originally called this place to see if they had Cucamelons, since I saw a post about and I thought it would be a good starting plant. They said they didn't get a shipment of cucamelons this year, but they'll probably have it next year. I was kinda disappointed because no one else seems to have cucamelons in Flagstaff. Regardless, I went anyway to see what they have.

I was (and still am) in shock about how great of an experience I had. Firstly, the array of plants they have is GIGANTIC. Apparently they have every plant you could think of, besides cucamelons (lol). Every single staff member was extremely kind and knowledgeable. I've never visited a place that has such delightful employees. They genuinely enjoy their job and it shows. The whole place was also surprisingly clean considering its directly dealing with dirt and water. Like, if you've ever been to the Walmart garden center, it's objectively a dirty place. Warners nursery is so well kept and organized.

Anyway, while looking around, I had no intent to actually buy a plant. I just visited because this place is so highly rated that it felt like a crime not to visit. As soon as I hit the "novelty" plants, I couldn't leave without one (think carnivorous plants, touch sensitive, etc). They had such beautiful succulents, I almost got one. I decided not to, as I'm still not a plant person and I fear 2 plants may be too much for my forgetful self.

All the questions I asked were answered with such confidence and kindness, which ultimately led to this review. Each employee I asked provided the exact info I needed in order to take care of my Mimosa Pudica. The potting was free, and done with such care.

I have absolutely no complaints about this place. I've never felt the need to write a review about anything other then a resturant. Everyone needs to know how great this place is. The employees are kind, the selection is wide, the ambiance is relaxing and the selection of pots/plants will fit any aesthetic you fancy. I will be returning, this place has piqued my interest in being a plant person. And that's an incredible...

You know, this place USED TO BE GREAT. Not so, anymore. The last thing that occurred was that they loaded SOAKING WET bags of sand in my Subaru that leaked everywhere. (Not just in my vehicle, but saturated the bottom of bags, etc. Then due to snow, I had to put them in my house. Clay water on my wooden floors, leaking even over plastic I had to find.

Then, as far as compensation for all this, William agreed to a $30 gift card, saying the owner had agreed too. This was welcome news afterhe had flailed as a leader, riding the fence about it all, and not owning responsibility. Flakey all the way.

(Fyi little back info: After that initial trip, I had to go to the nearby hardware store right down the road and decided to buy an additional bag of sand. No leaks from that one! So, it doesnt come with the terf.)

Then, today William calls me back reneges entirely on that store credit and proceeded to lie. He said they did what they were supposed to, offering plastic, etc. (He was not there, and by all means, they did not.) So, in essence, he withdrew his original offer. WHO does that? The owner of Warners, apparently.

A scrupulous business does not cause so many problems to a customer who has come to Warners for YEARS. Warner's try on some responsibility, rather than deny and lie.

Bottom line, you have lost all my business moving forward.

Readers, we have plenty of better options in town than a business that wings it and looks out for its own, sacrificing loyal customers.

To the owner: very...

Crews congesting Aspen Place, swearing loudly near small children, loitering and smoking near businesses and blatantly near "No Smoking Within 25 Feet" signs, crews parking in congested areas, crews running hoses more than 6 inches off the ground through several lanes which need to be driven through, crews barreling through traffic trying to navigate the hell Warners has created and not allowing anyone to get around them because they feel like they have constant right of way for being in a large truck. Shouldn't the gardeners be yielding to the customers of the plaza they are in? I guess nobody is going to plant that ficus if they don't get over there STAT! Seriously, everywhere I've seen Warners has been ridiculous. Teach your gardeners where to park(and how to park, as in not horizontally blocking several vehicles wanting to leave), to not run hoses through traffic, to yield to people spending money in the places you have contracts, and to be courteous. If a gardener can't wait 10 damn seconds for large large amounts of traffic to be able to get around, the same way traffic navigates in this lot every day, then they should drive over to drop off their equipment, drive back to Warners, and walk back over so we don't have to worry about the trucks which sit in congested areas for hours suddenly starting to move. Customers shouldn't be putting up with the psuedo-beta-male aggression your gardeners are...