Perry Ellis Fashion Outlet — Local services in Florida City

I had an awful experience at this store. I bought a sweater less than a month ago, and when the size didn’t fit, I went back to exchange it for the exact same item in a different size. To my disbelief, they flat-out refused, citing their rigid ‘no returns’ policy. I wasn’t asking for a refund or a different product – just the same item in a size that actually fit. The worst part? I was ready to purchase three more items, but they’d rather lose a loyal customer and a sale than show any level of customer care or common sense. This store clearly prioritizes its policies over its customers. I would advise anyone to think twice before shopping here if they expect even a shred of flexibility or decent service.

Tuve una experiencia decepcionante en esta tienda. Compré un pulóver hace menos de un mes, pero lamentablemente la talla no me quedó bien. Cuando volví a la tienda, solo pedí cambiarlo por exactamente el mismo modelo en una talla diferente. No quería un reembolso ni un cambio por otro producto, simplemente el mismo artículo en otra talla. Sorprendentemente, se negaron rotundamente a realizar el cambio. Es frustrante que una tienda no pueda ofrecer algo tan básico como esto, especialmente cuando estaba listo para comprar tres artículos más en esa misma visita. Preferieron perder una venta considerable por aferrarse a una política tan estricta. No recomendaría esta tienda si esperas un mínimo de flexibilidad o buen...

So far I've bought various jackets, polos and dress shirts. Love the service by Yari + Minoska.

Both of them have helped me find what I ask for, and helped me mix-n-match my...

My experience shopping at this store was great. Ailene was very helpful as she guided me and helped me find everything I was looking for. I 💯 recommend shopping...